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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23929 Views
  • 0 replies
  • 8 likes

credit limit

Hello, there is a problem with my Fido account. I was informed today that my credit limit had been surpassed. My credit limit is $600, yet I've used $302 more than that. and they demanded payment for anything beyond this sum. I never received a warni...

jonathan616 by I'm a participant level 2
  • 1144 Views
  • 2 replies
  • 0 likes

Complaint

Hello, I would  like to file a complaint against a recent chat with a customer service specialist. 

Nika_4632 by I'm a participant level 2
  • 1140 Views
  • 4 replies
  • 0 likes

FREE 5GB bonus data

So I don't see the free 5GB bonus data added in my account? From where I m able to apply it? Because the message I got earlier saying that it is going to be started on my next bill and every month after and I accepted it. My data plan is 15GB a month...

immanhei by I'm a participant level 1
  • 1323 Views
  • 3 replies
  • 0 likes

Resolved! Contests

Has anybody ever won anything entering the weekly contests? I have entered practically every day for the past 2 years..ZERO

Cuddles by I'm a participant level 1
  • 801 Views
  • 1 replies
  • 0 likes