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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
unfair pricing plan for long-term customers
I would like to ask the managers at Fido if long-term customers hold any value for them. All the offers provided for Black Friday or Back-to-School seem to be aimed solely at attracting new customers, with no plans or incentives for existing ones!!!!...
Bring your concern to our management team form is not working
In "Bring your concern to our management team form" page, I have entered all mandatory fields in "Resolve your concern" but it cannot be submitted. How to resolve it?
Unable to Upgrade phone
I have a phone plan with fido currently and i brought my own device. I've had my plan for over a year now and im wanting to upgrade my phone but whenever i try i get multiple errors. I have no owing balance and I either get the "Sorry! Something Went...
Resolved! Data usage by Day
How are we able to see data usage by day? I can't find it anymore in the app or website. It's been only 5 days since my cycle reset and the app is showing I've already used around 11 GB of data. I just want to know how that's possible and having...
Can't get past the #4 ADD ONS going forward on a new plan.
Hi there! I want to get a new plan. I have had my current plan for way too long, and I decided to switch it up by ATTEMPTING to go through the Fido website and save myself the $70 set up fee. Should be easy since I am in no way tech illiterate! Purch...
