Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! credit balance on final bill
I have a negative balance on my final bill after closing account, should I not get a refund? Bill was issued Jan 4th it's now 30th and still nothing on my credit card. It was pre-authorized payment.
Request a log of Fido's browsing history
Hi! Does anyone know how I can request a log of my browsing history when using the Fido celular internet?
Account deactivating
Greetings.I have called on 29 of june and requested to cancle the service because i have left the country and the promised to deactivate it. But i still recieve emails with bills to pay. Kindly fix this issue. Thanks
Resolved! deactivating account
Hi there, I need to cancel my fido account since im leaving Canada soon. Fido sale representative told me that i need to call customer service to cancel. but my English is not good, can you tell me what information i will need to provide(e.g., acco...
David
Kindly use this as an instruction to deactivate and block my Fido line 6723388595..I'm out of the country since February 2024 and I don't know when I will be coming back. Thnks
