General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...


Reduce my bill

Sorry I see I made mistake again. Please reduce my payment becouse it is a lot too expensive. I didn't use your service from July n15 and that expensive payment is not to pay.. Please lower my payment as low how possible. Before I left Canada on Julu...

Resolved! Normal to Student

Hi, when I purchased the service of Fido, I wasn't aware that I had discounts for the student plan. Now as a student, how do I change my normal account to a student account?

Resolved! Fido is not loyal to customers.

Fido does not care about their current customers. I have been with Fido for 20+ years and I pay twice as much as a new user. They have more data. This is **bleep**. No need to stay loyal to such a company. There are other options. I can take my busin...

Kiru by I'm a participant level 3
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