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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
change number of rings for voicemail
I opened a chat with customer support, asking for the numbers to change to max. But they told me it's not possible, that is the standard time, and it can't be changed. Really???
Resolved! Text from +4745 instead of +4735, but extra data has not been added.
I've been a Fido customer in British Columbia for ~20 years now and have multiple plans with them. In the past, I have received loyalty offers from Fido (+4735) for a free 10GB and another for a free 5 GB of data, which has put me at 20GB of data fro...
Gift card tab
I received a text from fido that I got a bonus 20gb. Tells me to go to my account and click on My Offers tab. I cannot find it. Help please
Resolved! Disable Fido Roam
It is 10:23am Eastern Time right now on a Sunday and I believe the Fido customer service line is supposed to be open, but the automated system is telling me to call back during regular business hours. When are regular business hours? I need to disabl...
disappointing customer service
I had an issue with an extra fee on my bill and they kept me on the live chat for 1 hour and stopped responding. Kept transferring me from one agent to another & wasted my time to another level. This was ridiculous & it is definitely not appreciated....
