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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

Billing Dispute

I am very frustrated by Fido's service. I have called Fido twice about extra charges on my bills, and I was told that their specific department dealing with the issue will call me back. Each time, a schdule for call back was arranged, and of course n...

Mark9546 by I'm a participant level 1
  • 1951 Views
  • 3 replies
  • 1 likes

Bill dispute

Hi. For the last 11 days I have been trying to solve my issue on my last bill. I hv tried to contact Fido via telephone call n also via fone chats but both the times I hv bn told that I hv to wait for Fido to contact me. my bill date had passed on th...

777406229 by I'm a participant level 1
  • 2240 Views
  • 3 replies
  • 0 likes

Fido

My phone payment is due on July 27, 2023 but I do not recieve no income until Aug 1 2023 what shall I do because I have no money until Aug 1 2023  

leighannhatt by I'm a participant level 1
  • 891 Views
  • 1 replies
  • 0 likes

Do not go throw with this company

I had ask for Fido to cancel my plan I had with them and I would pay out the balance they decided for the last two months to keep my bill going so now I'm paying almost 3000 dollars when I had asked to be canceled since day one I have had nothing but...

FidoUser5404 by I'm a participant level 1
  • 681 Views
  • 0 replies
  • 0 likes