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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Scam from 1-800-609-4883
"Fido mobile reminds you that your number will be terminated. Press 1 to transfer to English 2 to transfer to Chinese" Yeah, right lol
Unhappy with long distance charges
Good Morning, 'Fido new slogan is "Taking customers money and not caring about them" very upset on how Fido handled the situation with not one bit of help,all they did was tell me I am in the wrong. Today I checked my phone bill, I noticed long d...
Long Distance Charges Dispute
I have been with FIDO for more than 2 years now and have been referring all my friends. Recently, I referred two of my friends. I have been a very happy FIDO customer UNTIL FIDO charged me for international calls.FIDO gave me 1000 international minut...
multiple credit checks for single phone number
Hi, there have been multiple credit checks on my credit since i got only 1 fido number. i need to escalate it and need email of that department. its not my fault and i shouldnt. i have tried chat and call both of them transfering me multiple time and...
Resolved! Is there anyway to get rid of the 30 days limitation online?
Hello. I am considering to update my device to iPhone X but when I tried to update the sentence "We're sorry, but we were unable to process your device upgrade because your account's billing address was updated within the past 30 days." came out. I h...
