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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Voicemail responds in French and I need English
When I press and hold 1 for voicemail I get response in French and I don't understand any of it. How to adjust this
How do you get issues escalated?
I have a sinking feeling, seeing all these posts about people trying to get charges reversed . . . I've had a fiasco with a new phone. I returned it almost immediately (story for another post), got an email confirmation on May 1 that it had been rece...
My iphone 5 was stolen today. Can the software and data be deleted? Can I cancel remaining contract?
My iphone 5 was stolen today. Can the software and data be deleted? Can I cancel remaining contract?
Charged Fido Roam while inside Canada
I travelled to Vancouver Island between May 8-10 and when I received this month's bill, I got charged with 3 days of Fido Roam, how can I get the charges waived as I have not travelled outside Canada and I have never received text messages about I am...
Referred by a Friend Offer Fail since Nov 2022
I am writing to express my disappointment with the lack of response and action regarding my referral bonus. As a loyal customer, I joined Fido over six months ago through Refer Your Friends Program since Nov 2022, but I have yet to receive my referra...
