General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24113 Views
  • 0 replies
  • 8 likes

5GB Bonus Data

Hi, I just noticed that I have a 5GB bonus data on my 6GB plan. Just wondering if this is permanent or will expire any time soon?

Ganie by I'm a participant level 2
  • 5210 Views
  • 4 replies
  • 0 likes

20+ years of Loyalty for nothing

I have been with Fido for 20+ years. I recently called Fido to upgrade my 2 (out of 3) phone lines and hoped Fido would offer some sort of Loyalty benefits/discounts. Wishful thinking I guess, I was only offered to wave the activation fees, $30. High...

Hevs by I'm a participant level 1
  • 1023 Views
  • 2 replies
  • 0 likes

Fido made hard credit enquiry without consent

I have 2 account with fido, one is wireless and other is home internet. wireless is 4 year old and home internet is more then a year. couple of days back i found that fido made a hard credit enquiry which resulted drop in credit score. I have been fo...

king12345 by I'm a contributor level 2
  • 4071 Views
  • 10 replies
  • 0 likes

Can't send SMS (error 38) but only to one contact

i keep getting the card 1 error 38 message when trying to send a text to one of my contacts.  i can send and receive texts to/from other contacts, just not this one.  anyone know what that means / what's going on?  thanks.

being_meh by I'm a participant level 2
  • 19983 Views
  • 13 replies
  • 1 likes