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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

Resolved! Simple phone upgrade exposes unexpected charges

I've been with Fido for years and had excellent service BUT that has changed.  I called in to upgrade my phone and was told there is a $60 fee even though I clearly stated repeatedly that I would do the set up.   Then they advised a plan upgrade woul...

dreamj by I'm a participant level 1
  • 1099 Views
  • 1 replies
  • 0 likes

Nomade

Has anybody had problems with fido nomade?  I am in Maine USA  i have turned on data roaming, I have enabled Volte...still no data, and not registered on the network

8o8 by I'm a participant level 1
  • 763 Views
  • 1 replies
  • 0 likes

Resolved! Scam from 1-800-609-4883

"Fido mobile reminds you that your number will be terminated. Press 1 to transfer to English 2 to transfer to Chinese" Yeah, right lol

brian-lim-47 by I'm a participant level 1
  • 6514 Views
  • 6 replies
  • 1 likes

Unhappy with long distance charges

Good Morning, 'Fido new slogan is "Taking customers money and not caring about them" very upset on how Fido handled the situation with not one bit of help,all they did was tell me I am in the wrong.     Today I checked my phone bill, I noticed long d...

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Mpetruzzi by I'm a participant level 2
  • 3042 Views
  • 5 replies
  • 0 likes

Long Distance Charges Dispute

I have been with FIDO for more than 2 years now and have been referring all my friends. Recently, I referred two of my friends. I have been a very happy FIDO customer UNTIL FIDO charged me for international calls.FIDO gave me 1000 international minut...

skaur11999 by I'm a participant level 3
  • 6907 Views
  • 10 replies
  • 2 likes