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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24081 Views
  • 0 replies
  • 8 likes

Resolved! Long distance calls rate?

Hello folks! I have a Fido plan for 20GB per month, but do not have an add on for long distance calls. I made a 7 SECOND call to the UAE last month, and have been charged 5 CAD in this regard, for a call length of 2 mins. I want to understand the cha...

Confusing prices on offer

Hi,  I received an special offer to upgrade my plan but looking at the prices it makes no senseCan someone explain this?  

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Stephy82 by I'm a participant level 1
  • 689 Views
  • 1 replies
  • 0 likes

Fido wants pin or wont talk

My last bill I was over charged, I tried to chat but guy wants pin #  I told him I don't know its been 20 years so I don't know it.  So he won't talk to me. I call fido same thing they want pin or won't talk to me. Told me to drive to store for pin t...

engineer33 by I'm a participant level 2
  • 711 Views
  • 1 replies
  • 0 likes