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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24043 Views
  • 0 replies
  • 8 likes

Due date creep?

Anyone else notice due date creep this month? It's up to a wek earlier than any month for the past 2 years.

riderpridem by I'm a participant level 2
  • 1604 Views
  • 3 replies
  • 0 likes

Resolved! Same “Exclusive Plan” for different price

Me and my Partner are sharing an account with Fido. Both of our lines received the same "Exclusive" offer but prices are different from one another. The exclusive offer was 35GB data plan with unlimited calls and texts. Fido offered it to my partner ...

Coco97 by I'm a participant level 1
  • 1738 Views
  • 3 replies
  • 0 likes

Resolved! Winback is very hard to get in touch with

Last December 2019, after having a disagreement with Fido for US roaming charges, we decided to move to another cell provider. After porting our two number to the new company, my wife and I started receiving several phone calls a day from a private n...

Resolved! What's my options

I recently suffered a TRAMATIC BRAIN injury . I fell 30+ feet fractured my whole left side cracked myskull and have a internal brain bleed. I am on 80% bedrest during day . Can not read or write myself. The app hasn't worked in overall monthIt took f...

Madcran by I'm a participant level 1
  • 990 Views
  • 1 replies
  • 0 likes