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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23723 Views
  • 0 replies
  • 8 likes

Unable to make calls or get calls

Hi all,Incoming and outgoing is not working but data and text messages are working fine.Tried to connect with service centre but no luck.Mobile I am using is Y2019.Please revert.

Jatinkalra by I'm a participant level 1
  • 463 Views
  • 1 replies
  • 0 likes

So disappointed

It used to be you could contact service and get help. Not penalized. Used to love my Fido and it's services. Now, most likely going to be changing carrier

Dkin by I'm a participant level 2
  • 1409 Views
  • 4 replies
  • 0 likes

Resolved! SIM deactivation

Hi I'm Samuel l have two Fido active numbers and I want to deactivate one how do I go about it 

samuelomari by I'm a participant level 1
  • 916 Views
  • 1 replies
  • 0 likes

Formal notice / mise en demeure

Hello, I will explain my problem here:  On my first line Fido refuse(i think they don`t have it) to give me the contract . I spoke today with OPC Quebec and advised me to ask them(Fido) to cancel the line if they refuse to send my contract as by the ...

Vicez by I'm a participant level 2
  • 1440 Views
  • 5 replies
  • 0 likes

Official Complain

Hi All, Can someone help me please. I received mail for the promostion from Fido. I call Fido and received the SIM card by mail. I had only one condition to keep my existing phone #.  Individual in the said this is no problem, I willget a differnt nu...

Tyapici by I'm a participant level 2
  • 1142 Views
  • 5 replies
  • 0 likes