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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24137 Views
  • 0 replies
  • 8 likes

Missing $25 set up fee discount

Hi,   My name is Jose Ceradoy. I  had been with contacting Fido Representative since the additional line that I got for my son. I acquired this new line since February 23, 2023, according to Fido representative c/o "Umme" I will have a $25 discount f...

J2014 by I'm a contributor level 1
  • 641 Views
  • 1 replies
  • 0 likes

Regarding plan change

Hello,I have changed my plan and I don't know whether more data is added right away to my current plan or not as I upgraded my plan from 40 gb to 60 gb. Data usage is unavailable in app. Does anyone know about it?Thanks

b_robin by I'm a visitor
  • 741 Views
  • 1 replies
  • 0 likes