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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
USA Charges
I travelled to USA, I called Fido before going and they promised my phone will work for $12 a day. I got to USA, unable to make a call except WHATSAPP. I checked my bill, they charged me $12 last month and they charged me $36 for the remaining three...
Resolved! Plan change question?
I am receiving fido payment plan credit for a phone contract that i have. My question is will i lose that credit if i change my current plan to a new plan?
Resolved! Charged for International calling
I had changed my plan last month, where I specifically added 1000 international calling minutes addon while doing the change. But today when I received the bill I was charged 84.15$ for International calling, this is not acceptable!!
Resolved! What happens if someone sends a text to Fido home phone?
I'm considering switching my cell phone to Fido home phone, just want know, suppose someone texts me, what happens?Does it ring, do I get a fault, is it even delivered?
Fido Pre-Paid - Misled at a Fido Store
This is my terrible customer experience with Fido & Fido stores:I'm visiting Canada and purchased a $45/mo plan with 4.5GB of data at the Fido store in Park Royal, West Vancouver. The representative explained that I could top up the data with anothe...
