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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to add the preferred international rate??
On the Fido website it says I had to call their client service to add preferred international rate. But when I called, I didn't hear any options related to this..The closest was "Fido roam".Anyone can tell me how to add this service?? Thank you very ...
Resolved! CASE STATUS
How do we get to know the status of case ID registered. No one is available online or on phone to get the update. This is regarding a case created on monthly payment program on my new phone. The Plan needs to change.
Unable to use last month paid for and almost scammed into double paying!
About 2 weeks ago I contact Fido before my last device+data plan payment was due. I asked about cheaper data options for once that ran out as I didn’t need the amount of data I had and have severe financial concerns. I had spoken about my plan runnin...
Crazy billing system
My plan us only $68/month. This is how fido had been changing me since past year in the name of all kinds of service charges. Or sometimes even late fee. It is totally ridiculous. Bunch of thieves out here.
Unable to cancel Fido roam during extended stay abroad
Hi Fido community, I had expected to be able to turn off my data if not using it abroad but was surprised to find out that even code texts from a bank for payment confirmations are "SMS" messages and if you turn on your Fido sim card while abroad and...
