Cancel Fido Device Protection

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I'm a Participant Level 1
I'm a Participant Level 1

Cancel Fido Device Protection

Hello, 

 

How do I cancel the monthly Fido Device Protection? I've been waiting for a call agent for 30 minutes with no luck and can't find a way to cancel it online.

 

Thanks,
Matt

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Re: Cancel Fido Device Protection

Hello @Splitty88,

 

Welcome to the community!

 

Unfortunately there is no way to cancel it yourself, only a Fido representative can do it.

 

You can also try the live chat or message Fido on Facebook or Twitter you can get those links here.

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Solution

Re: Cancel Fido Device Protection

Hello @Splitty88,

 

Welcome to the community!

 

Unfortunately there is no way to cancel it yourself, only a Fido representative can do it.

 

You can also try the live chat or message Fido on Facebook or Twitter you can get those links here.



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Former Moderator
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Re: Cancel Fido Device Protection

Hey Splitty88!

 

Kapable-K is right, this is something that can only be done with customer service.  Were you able to reach a rep or do you still need help with this?

 

If you still need help we can also send you a PM here. Let us know if that's something you prefer!



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