General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23679 Views
  • 0 replies
  • 8 likes

The worst customer service

I have had an on going problem with Fido and all I have got is the run around. Customer service is the worst and always over 30minutes wait time. FIDO DOES NOT CARE ABOUT THEIR CUSTOMERS.  I DO NOT RECOMMEND FIDO OR ROGERS

Fidoisnogood by I'm a participant level 1
  • 330 Views
  • 1 replies
  • 0 likes

Bonus Promotion

Hi there,I signed two years contract when I bought a new Iphone and I was promised a very good deal. After 20 days of it my 5 GB bonus data is gone and I am keep calling and going to store back and forth and nobody is helping me.I went to store twice...

Sherryvirk7 by I'm a participant level 1
  • 338 Views
  • 1 replies
  • 0 likes

International OTP from EmiratesNBD (Dubai-UAE)

I used to get messages from EmiratesNBD (Dubai-UAE) however; during teh past few month, I am no more receving the messages. Specifically those that are from EmiratesNBD/ I checked » Current Short Code Programs (txt.ca) and EmiratesNBD is not listed. ...

SamB20 by I'm a participant level 1
  • 403 Views
  • 1 replies
  • 0 likes

Resolved! Transfer of Responsib

Hi, So I am the account holder. There are 2 lines (both with devices).I am willing to pay my device and split it into new account and; transfer the responsibility to 2nd line holder (that person cannot pay the balance of device in one shot so want to...

Khurana by I'm a participant level 1
  • 441 Views
  • 1 replies
  • 0 likes

Fido referral denied

Hello i did a refferal on my account and it was denied due to this reason "Thank you for contacting the Fido Refer A Friend Program Support Team.Important: A referee transferring an existing phone number from their previous provider cannot submit the...

Shoot11 by I'm a participant level 1
  • 373 Views
  • 1 replies
  • 0 likes