Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! phone plans for vacation
I'm surprised that there is not a FAQ section to explain how you can use your data plans while on vacation. I'm travelling to Ireland and Europe for two weeks. Is the only option to pay $12 /day ?
Unpleasant service and how Fido solved it
I am customer of the fido. I have done payments online for a long time. Every time during login, Fido gives promotions , which appears as a separate window. So, to get access to my profile, I need to close this window 1st. A couple of weeks ago, I w...
extra charges
Have they returned amounts collected that are not legally discussed in your plan?#Fido
Frustrated
I've been with Fido 13 years. Asked for service charges to be waived was told NO. Set up automatic bill payments and when it failed was told I didn't follow instructions. Funny the landing page for my account showed that auto withdrawal was setup and...
Cant send message with fudo, ERROR 2
I'm getting the above error when trying to send a message to 1 person (given I text few people so may affect others). I've tried verifying SMSC, deleting cache and data from message app, rebooting, upon other things. Any ideas what could cause this? ...
