General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23978 Views
  • 0 replies
  • 8 likes

Bill for 4 days of Usage

i have purchased a posptaid connection which I registered on 27th May. TOday on 31st May I got full bill. Which is due to be paid on 18th June.  How the bill is being calculated?

tarunsinghdm by I'm a participant level 1
  • 705 Views
  • 1 replies
  • 0 likes

Resolved! Can I keep my plan when upgrading my device?

hi , my question iam currently enrolled in fido epp discount through walmart . i am planning to upgrade my device . can i keep the same plan or do i need to upgrade my plan as well .in addition if i upgrade my plan along wiht the device do i still ge...

Anmol900 by I'm a participant level 1
  • 791 Views
  • 1 replies
  • 0 likes

Problem with receiving the device I ordered

Hello, I bought a cell phone and it still hasn't arrived at my home. I checked the tracking number and it is in the parcel store, I personally went for it. but they ask me for identification. I still do not have identification because I am new in the...

Erick11 by I'm a participant level 1
  • 559 Views
  • 1 replies
  • 0 likes

How to cancel account

Hello. I will go back to Korea soon. I want to know how to cancel my cell phone before I go back to Korea. I want to use it until July 30th, so please tell me how to use it. Have a good day

hyojung by I'm a participant level 1
  • 594 Views
  • 1 replies
  • 0 likes

Ported from Freedom

Hi, I just ported my number from Freedom instore last night. The agent said I will get an email regarding my account and the transaction. Still to this morning, I still haven't received an email which is why I can't log into the App/site without an a...

iKatz by I'm a participant level 2
  • 913 Views
  • 2 replies
  • 0 likes