Celebrate Pride with Fido
Hi Community, Â A long-standing ally of the 2SLGBTQ+ community, Fido always aims to move the conversation...
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here.  Fido XTRA’s Walmart eGift Card Contest...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
FIDO FAKE BILL $500
Do not pay any FIDO fake bills. I have a similar problem they made two months fake bill $500; regular two months bill is $105; Terrible customer service. But I am not going to pay $500 fake bill. When they correct my bill to $105 then I will pay $105
Resolved! Changing number from Quebec to Ontario
I presently have a Montreal number but I want to switch to an Ontario number. It is only free if I do it online but it won't let me since I have a Quebec plan. If I switch to an Ontario plan, will it affect my contract and also will I still have to p...
Fido/Rogers Winback
Hello ,i got a call from winback team on 8th june.i was with fido for three years but I switched so i got a call .Winback guy offered me plans for both Fido and rogers but i selected Rogers as i got more credit .He set up my account with Rogers ,did...
Loosing a loyal customer for 10 years due to Worse Customer Service
I been with Fido for 8-10 years, I've considered myself as loyal customer with 3 lines on my account, but FIDO doesn't care. Yesterday (June 5) I called to upgrade my 2 lines, but honestly speking I was asking If they still have any promotion or of...
Overage Charges without Notice. One type of cheating
"I don't want overage charges", I asked store manager before I signed the plan. In that plan there is a 1000 min international minutes. Every month I leftover so many minutes. Up to 8 months I don't get any problem. All of a sudden this month, I got...
