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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24121 Views
  • 0 replies
  • 8 likes

Resolved! Data Bytes Usage Limit

 I just wanted to confirm this since I wasn't able to find the information anywhere on the Fido website. I was under the impression that Data Bytes limit is defined by the time and not the actual usage of GB but when I go into the My Account app and ...

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fanel by I'm a contributor level 1
  • 8108 Views
  • 7 replies
  • 1 likes

Voice Mail: call date, time

Hi,Standard practise when listening to a voice mail message was to hit '5' after the message was done and the caller's number, time of call, and date of call was read out. In doing that today, I only get a phone number. Did something change where onl...

sprocket999 by I'm a contributor level 1
  • 888 Views
  • 1 replies
  • 0 likes

Winback offer never received

Hi there, I have received a call from Winback team and they offered me plan for 3 lines and confirmed i will receive an email and also sims via mail. It's been over 3 weeks and nothing at all received. Anyway to talk to winback team? Thanks

aman_sethi50 by I'm a participant level 1
  • 641 Views
  • 1 replies
  • 0 likes