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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FIDO FAKE BILL $500

Do not pay any FIDO fake bills. I have a similar problem they made two months fake bill $500; regular two months bill is $105; Terrible customer service. But I am not going to pay $500 fake bill. When they correct my bill to $105 then I will pay $105

lamabazar by I'm a Contributor Level 1
  • 1036 Views
  • 7 replies
  • 0 likes

Resolved! Changing number from Quebec to Ontario

I presently have a Montreal number but I want to switch to an Ontario number. It is only free if I do it online but it won't let me since I have a Quebec plan. If I switch to an Ontario plan, will it affect my contract and also will I still have to p...

Zehlek1 by I'm a Contributor Level 1
  • 458 Views
  • 1 replies
  • 0 likes

Fido/Rogers Winback

Hello ,i got a call from winback team on 8th june.i was with fido for three years but I switched so i got a call .Winback guy offered me plans for both Fido and  rogers but i selected Rogers as i got more credit .He set up my account with Rogers ,did...

Overage Charges without Notice. One type of cheating

"I don't want overage charges",  I asked store manager before I signed the plan. In that plan there is a 1000 min international minutes. Every month I leftover so many minutes. Up to 8 months I don't get any problem. All of a sudden this month, I got...

Karri by I'm a Participant Level 1
  • 494 Views
  • 4 replies
  • 0 likes