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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23985 Views
  • 0 replies
  • 8 likes

Resolved! Do I need approval for cell booster?

I am a new Fido customer. Cell reception in this semi-remote area is very poor. I have purchased a SolidRF booster. Do I need Fido approval to use it. My house is in middle of a 20 acre plot of land with no near neighbours. There is a Rogers tower ab...

pecharters by I'm a participant level 2
  • 1179 Views
  • 2 replies
  • 0 likes

5GB Bonus Data

Hi, I just noticed that I have a 5GB bonus data on my 6GB plan. Just wondering if this is permanent or will expire any time soon?

Ganie by I'm a participant level 2
  • 4892 Views
  • 4 replies
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20+ years of Loyalty for nothing

I have been with Fido for 20+ years. I recently called Fido to upgrade my 2 (out of 3) phone lines and hoped Fido would offer some sort of Loyalty benefits/discounts. Wishful thinking I guess, I was only offered to wave the activation fees, $30. High...

Hevs by I'm a participant level 1
  • 851 Views
  • 2 replies
  • 0 likes

Fido made hard credit enquiry without consent

I have 2 account with fido, one is wireless and other is home internet. wireless is 4 year old and home internet is more then a year. couple of days back i found that fido made a hard credit enquiry which resulted drop in credit score. I have been fo...

king12345 by I'm a contributor level 2
  • 3497 Views
  • 10 replies
  • 0 likes