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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

I want to sue Fido

I bought a line on aug 30 it was $ 50 as per their associate And 1500 international calls were included in that package but on sept 7 I received a bill of $93 for long distance charges I called their customer service 100 times they denied to waive th...

Larougevibe by I'm a participant level 1
  • 4025 Views
  • 20 replies
  • 6 likes

Resolved! Fido Roaming charges

I will be travelling to Mexico next week, so I have couple of questions about roaming charges.1) I already disabled Fido roam on my account, so will I be charged for any incoming calls if I don't answer(I will disable voicemail from iphone as well as...

MrinalS by I'm a participant level 1
  • 209 Views
  • 1 replies
  • 0 likes

Fraud

On February 12 2024 I received emails from Fido saying there was a hardware upgrade and a account that has been activated I lodged in to my account to see what's going only to realize that there's a extra number on my account upon inspection I saw th...

InesTouati by I'm a participant level 1
  • 241 Views
  • 2 replies
  • 0 likes

Roaming rate 50% off promotion

I got a text from Fido saying that for March 2024 (March 1 to 31) Fido is reducing the Roaming rates by 50% . Apparently it will apply automatically , not need to sign up. As  March break promotion.Is this true or a fake text.I have called Fido and c...

Jawahar by I'm a participant level 3
  • 241 Views
  • 2 replies
  • 0 likes

Disappointed with your awful service

HiI am having billing problems since September 2023, it look like you have not smart people who work otherwise I would not have this problem. I spent 1,5 hr over the phone tried to solve my problem, I hanged up the phone because people have things to...

Rosany by I'm a participant level 1
  • 123 Views
  • 1 replies
  • 0 likes