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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
How can I add the tablet plan online?
I just signed up on a post-paid voice, text, and data plan. How can I add the tablet plan online?I don't see it anywhere on the self-serve menu. Thanks!
My bill increased from last month why?
My bill went up from last month to this month why?
Avoiding all roaming charges but receive SMS texts
Hi, When traveling abroad I will not be sending texts (other than on iPhone's iMessage with wifi) and never using cellular data / network at all. I will also not use calling at all. If I receive any calls I will not be answering them either. The onl...
Changing esim to a new phone
I am currently using a Fido esim and want to transfer it to a new phone. How do I do it?
Resolved! Separating My Phone Line from Shared Fido Account
I’m currently sharing a Fido account with my uncle. Initially, we had separate payment methods for our lines, but now both charges are appearing on a single card. Can I set up separate billing for my line using my own credit card?
