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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24408 Views
  • 0 replies
  • 8 likes

How can I add the tablet plan online?

I just signed up on a post-paid voice, text, and data plan. How can I add the tablet plan online?I don't see it anywhere on the self-serve menu. Thanks!

wchu by I'm a participant level 2
  • 1589 Views
  • 3 replies
  • 0 likes

Avoiding all roaming charges but receive SMS texts

Hi,  When traveling abroad I will not be sending texts (other than on iPhone's iMessage with wifi) and never using cellular data / network at all. I will also not use calling at all. If I receive any calls I will not be answering them either. The onl...

kzabalawi by I'm a participant level 1
  • 4336 Views
  • 3 replies
  • 0 likes

Resolved! Separating My Phone Line from Shared Fido Account

I’m currently sharing a Fido account with my uncle. Initially, we had separate payment methods for our lines, but now both charges are appearing on a single card. Can I set up separate billing for my line using my own credit card? 

12345618 by I'm a participant level 1
  • 521 Views
  • 1 replies
  • 0 likes