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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Totally hopeless trying to pay FIDO from Australia
When I arrived in Australia I had no idea that I needed to turn off roaming on my phone or I would get charged $15 per day so needless to say every time I stepped out of a WiFi zone and used my phone to make even one text call I was charged a number ...
Resolved! Why do I have a balance of $33.90 on my accout
Why do I have a balance of $33.90 on my account, when my payment method is: Automatic Payments, and Fido is authorized to get the money from my credit card? When I call them, they do not provide the reason for that When I chat with them, they do not ...
Resolved! Returned Payment
Hello, Does Fido still charge the returned/ rejected payment fee after 3 failed payments?
Where to file a formal customer service complaint
The link of this page just takes you back to the contacts page. I would like to be given an email address.
Sim swap prevention
I just got my Fido sim on Saturday and I have been trying to use my number to register on WhatsApp and it's saying that my number is already been used for WhatsApp. And I have been calling Fido customer service they are not picking up because it's ei...
