Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido cancelled my current sim before my new phone sim arrived...
How stupid do you have to be... and their eSim system online system requires a texted code... I swear this is by far the most forehead operation.
Resolved! Reporting MMS to 7726 fails. What works?
Spam SMS can be forwarded to 7726 and Fido does whatever they do to prevent spam. Attempting to forward spam MMS to 7726 fails. What is the correct way to report and suppress spam MMS? Thanks!
Resolved! formal complaint
Does anyone know how to file a formal complaint or escalate an issue?I have wasted many hours with customer service along with being forwarded to a manager over the phone and my issue has not been resolved. I have only been given the run around, lied...
Anyone else using 3g/wcdma for voice?
I know most have newer devices and it doesn't matter due to volte - but I'm just wondering if anyone else still on the old tech has noticed a significant reduction in being able to hear the other end, while in the same location? I switched *for* the ...
Bill
I cancelled my fido sim on january 7 I cancelled it before bill but fido send me bill 5$ this is not fear. Please cancel my bill
