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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Faulty charges on my account
I had 1000 international minutes and i did not used all of them. Upon checking, i had used 621 total minutes including Canadian calls. so simply, it is not even close to 1000. My case runs for almost 2 months. I talked to 8-9 customer representatives...
Resolved! What is my mailbox number?
I am a new Pixel 8 owner (through Costco) and am trying to access my voicemail but it is asking for a mailbox #...where do I find this?
Resolved! Newcomer Documents
Hello! My husband is going to immigrate to Canada soon and we were wondering what kind of documents would he need as a newcomer in order to set up an account and get a plan?
Can't contact customer service
I have been trying for 3 days to contact customer service returning an email they sent me telling me to call them. On Thursday, November 23 I waited on hold for 2 hours and then it said we cannot take your call at this moment call back later. The nex...
I want to sue Fido
I bought a line on aug 30 it was $ 50 as per their associate And 1500 international calls were included in that package but on sept 7 I received a bill of $93 for long distance charges I called their customer service 100 times they denied to waive th...
