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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Request of help
i’m using fido sim card from AugustAnd the due date for payment is October 4 but I haven’t seen my bill for this month yetI also have 20 Gb again but the remaining days cycle is -1 DayNormally it is 30 daysBtw I already set autopaymentI don't want to...
Roaming charges
Realised after a trip to europe my phone was roaming the whole time. I was using WIFI at all times as I did not want to use roaming and phone was on airplace mode. The amound of data used each day was tiny but still cost me $15 for every day. Has any...
Resolved! Can a fido store refund an overpayment?
I had an overpayment from my phone due to systems error. I wanted to get a refund from it, will the physical store do it? Please answer. Thank you.
e-sim disaster
So were do i begin, i sold my iphone 13 pro and cleared my esim from that phone before i bought the new device i wanted. i called in to customer support once i bought the new device and the customer support person ordered an emailed sim card to me wh...
Resolved! I was told by Fido my account was cancelled months ago but I'm still being billed.
Hello, earlier this year I recieved an email from Fido titled "We’re saying goodbye to Fido Home Internet" saying they would no longer support internet in my area after August 10th, 2024 with the option to migrate to Rogers, I wanted to decline that ...
