Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Worst experience
I have been trying to contact the Fido customer service for months. Never been able to talk to a human being. You don't even have an email address and have not responded to my messages on Facebook or Twitter. I was charged 110 dollars for two consecu...
Change Plan from Postpaid to Prepaid
Hello,I recently moved back to my home country for few months and want to change my plan from postpaid to prepaid because its getting costly for me since I don't have any use for it right now.I don't wish to cancel the fido services completely either...
Will my Fido SIM card with a 4 GB tablet plan work in my dashcam?
will the sim work on my dashcam. Thanhk.
Voicemail Invalid Number
Trying to set up voicemail. Keeps telling me my number is invalid. Somebody please help.
I reached the data limit and got a message to cancel or resume data usage.
Hello. I recently used up all my 15 gigs of data according to my phone. Shortly after I received a message to cancel or resume data usage I think. Unfortunately I can't remember what the message said. But I pressed cancel and then suddenly lost the L...
