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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Group message not working
Hello I have an iPhone 12 running on iOS 16.6 (just updated). I recently travelled to Europe and used an International eSIM. After returning from my trip and switching back to my Fido primary SIM my group message which includes non-iPhone users has s...
Urgent Resolution Needed: Misleading Communication and Billing Issues
Dear Fido Team, I am writing to express my extreme disappointment and frustration regarding the miscommunication that I have experienced with your team. I recently signed up for a deal that included 3 mobile lines with a $25 monthly package, along wi...
20GB for $44 (39 for auto pay) on NEW lines
Looking at the plans and I see this price plan for $44 for the 20 GB plan and think it would be a good switch but it's only on NEW lines added... I currently use a BYOD for $60 for 20GB so to take advantage I would need to cancel my current number.Wh...
payment
In Ontario...waiting for new card.Can I pay my bill (due today) with a personal cheque at a kiosk?
Resolved! Huge Phone bills due to long distance calls
I have been using Fido service for quite some time. I have an add-on pack for 1000 international minutes, which I never avail entirely every month. I usually use about 300 -400 minutes every month I was really shocked to see long distance overcharges...
