Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Voicemail Invalid Number
Trying to set up voicemail. Keeps telling me my number is invalid. Somebody please help.
I reached the data limit and got a message to cancel or resume data usage.
Hello. I recently used up all my 15 gigs of data according to my phone. Shortly after I received a message to cancel or resume data usage I think. Unfortunately I can't remember what the message said. But I pressed cancel and then suddenly lost the L...
Fido 10 extra gbs of free data not working
my plan has always had 18 gbs of data, and I claimed the 10 gb of free bonus data last month. It said it would apply next billing cycle. Last month when I claimed it, I went from 0.3/18 gbs to 10.3/18, a pleasant suprise. Yesterday, my billing cycle ...
Resolved! Charges after porting a phone number
I have port my phone number to another service provider then also, in my fido account it says to pay me full amount of that month which $58.75, even though the month has been just started and i have ported to different provider. Do I have to pay the ...
Overcharged because of a LIE
For 5 hours now I've been talking to fido's customer service trying to find someone who can help me get ahold of the ombudsmen. i went on vacation a month ago and on June 24, I called a customer service worker beforehand so that I can temporaily susp...
