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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Canada US Plan Clarification
Hi,I am seeing two exclusive offers on my account reading: 160GB, Talk & Text - Plus with Canada/US80GB, Talk & Text-Entry with 1000 US & 1000 Intl Long Distance minutesI am confused about the US part. If I switch to these plans, can I use my data i...
Resolved! 0.29GB Over 3.00 GB plan limit
Hello all, Ive not receieve any warning about over usage and today spoke to customer service and was told that nothing they can do until the bill come, 299.00MB* = 3 x 100MB $ 45 * Overage Charges Close Data overage rate $ 15 per 100MB, does this ha...
Data usage Fido Calculation is more than what my phone tracks.
Hi,I have received a notification regarding my over-limit data Usage asking me to get extra coverage or accept the extra charge.I have 10 GB of data on my plan and normally use about 3 GB of it. I have set up my phone to track my data usage. My phone...
Still Waiting for Refund Cheque After Five Months
After service being ended in March 2024, it's now been five months since. I had to call to even get the cheque many weeks later - I never even received it after 8 weeks (they said it would take 6-8 weeks). Second call they said they would send it a...
Fido changed my plan price without notification.
I got a promotional plan last Dec and have been paying around 38 dolllars each month ever since. last month, they charged me 44 dollars. Online chat agent told me there was a price increase for everyone and confirmed that there has been notification ...
