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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23542 Views
  • 0 replies
  • 8 likes

Cancellation

I Hope whoever is in charge of this, will see to it that our phone numbers would be cancelled and then please let me know via email i am looking forward to your response. Henry 

Henryhughes by I'm a participant level 2
  • 264 Views
  • 1 replies
  • 0 likes

Overage charges - international minutes

Hello  I just received my fido bill which is usually 72 dollars a month but this time it was 563 dollars a month. Turns out i did call a friend in australia but the point is if i have international minutes why am i being charged extra for those calls...

Yuvraj_Saggu by I'm a participant level 1
  • 255 Views
  • 1 replies
  • 0 likes

Resolved! $15 dollar discount

I have a $50 plan with a $15 dollar discount so $35 a month. Signed up for service on November 15th. The first invoice/bill is until the middle of January which is fine. But what's not fine is not putting the full $15 dollar discount on until my Janu...

Rags1 by I'm a contributor level 1
  • 5660 Views
  • 29 replies
  • 2 likes