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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! 1000 international minutes charged
Hi there, I have been using fido for almost 3 years now and this month my bill added upto 134.97. I have 1000 international minutes in my plan and I was charged for international calls soon after I used up only 651 minutes. My contract says - 500 ca...
fido winback team left me after processing half order
Hi all, i was reached out by winback team when i moved to virgin, and they suggested a plan that i liked.i asked them to proceed with the order, however they only ordered 1 line and failed to order the other line.Now i am down 800$ since i ordered th...
whatsapp: can't receive verification SMS on new phone
Got a new iPhone 15 Pro on Saturday. Ported over my SIM to the new phone... everything works fine: iMessage works, voicemail works, receiving SMS from non-iPhone people works, receiving SMS from various 3rd party providers to verify "it's me" works.....
Resolved! SMS to Email as a Fido service
Hi,Is it possible for Fido to provide SMS to email as a service? Concrete case:I am abroad and, starting a few month ago, any onlne transaction using my Canadian cards requires an SMS confirmation sent to my Fido phone number, and I don't feel like p...
Resolved! Call backs
Why is there never a call back when scheduled. No call at all. How does one get in touch with an actual agent?
