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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Facebook notification sound level

I have a Samsung A71. Does anyone know how to lower the volume of the notification sounds for Facebook or Facebook messenger? They are extremely loud and they are not affected by the volume levels on the phone. I can turn the sounds off, but i want t...

bugdry by I'm a Participant Level 3
  • 248 Views
  • 3 replies
  • 0 likes

i didn’t get new deals

helloI have been a fido customer for almost 4 years and i referred more then 5 people to become fido customers. 3 of them are currently in my account, who are my wife and 2 sisters in law.the problem is every single time all of them get better offers...

mustafa91 by I'm a Participant Level 2
  • 287 Views
  • 3 replies
  • 0 likes

Customer Service should be client centric

Why is it that every time you call Fido CSC you're intimidated?I feel like in the '90s with the training CSR's are getting. Yes. I see the trend of moving to AI but please, take it slowly, customers need service, not frustration.Nor sure if any are f...

4gerry by I'm a Participant Level 3
  • 161 Views
  • 1 replies
  • 0 likes

Can't login to My Account on fido.ca

When I try login to 'my account' on fido.ca I'm getting 'THIS PAGE IS TEMPORARILY UNAVAILABLE' message. It's going on for a few days now, so I figured something is wrong on my end or with my account. any help is appreciated!

aleks555 by I'm a Contributor Level 1
  • 2349 Views
  • 20 replies
  • 0 likes

Resolved! from 3g to 4g

How do I convert my 3g sim to 4g. I've been trying to do it online but I can't seem to find a way.

hanzala by I'm a Participant Level 1
  • 302 Views
  • 1 replies
  • 0 likes