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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24080 Views
  • 0 replies
  • 8 likes

Woah fido

Ok so I know I owe fido around 650 for the bill but I was told by one of their employees that they couldn't shut off my bill account untill I pay it off now they keep turning on and off the card that I don't even use and telling me know owe them like...

marimoss20 by I'm a participant level 1
  • 556 Views
  • 1 replies
  • 0 likes

Resolved! I did not receive the welcome email yet.

I did not receive the welcome email yet. went to a store they asks me to wait for a month. i cant wait a month without a connecyion .called customer care and they say theres nthing they can do and told me to go to a store. kindly assist me soon

972730600 by I'm a participant level 1
  • 2155 Views
  • 1 replies
  • 0 likes

Waiting for winback verification team's call after signing up

Last week I accepted the offer from the winback team with two lines and two devices. Now, the latest note on the file says that winback verification team will call me to confirm the device price.  It's been a week since this note was put on the file ...

JdjOoan by I'm a participant level 3
  • 1552 Views
  • 3 replies
  • 0 likes

Resolved! Suspending phone line

How can I temporarily suspend a phone line and suspend the monthly device fee as well?

LA_747 by I'm a participant level 1
  • 2063 Views
  • 2 replies
  • 0 likes