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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23576 Views
  • 0 replies
  • 8 likes

Trouble roaming in England

My wife is roaming in England and when she landed she received a text that states Fido Roam is not available at her destination and that she will be charged pay per use rates.  I chatted with fido customer service and they say some locations in Engla...

Disable Data Roaming from Fido

Just came back from US and I got charges for 5 days of Fido Roaming as well (4 days I do not agree with).  I have disabled data roaming on my phone, I am also using dual SIM phone and I have setup my phone to use Data SIM from my secondary operator b...

Josephkhng by I'm a participant level 2
  • 423 Views
  • 1 replies
  • 0 likes

Permanently Blocking A Number

I was just wondering if it was possible for Fido to permanently block a number for me, beyond my phones block settings. thanks in advance

DES91 by I'm a participant level 1
  • 477 Views
  • 1 replies
  • 0 likes

Not happy customer

So much for 50$ a month hey Fido!!! Biggest rip off ever. Nothing but problems. Now you say 450$ bill forget it. Wish I never switched. Customer service is a joke litterly.  

Tia2022 by I'm a participant level 1
  • 395 Views
  • 1 replies
  • 0 likes

Resolved! Went back to old provider

Hello,I took a winback offer from my previous provider for a good deal after porting over Fido. I don't know how to proceed with my billing. I did use their service for about a week. The first bill charged me until April 13th but my phone was ported ...