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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Last...
Fido XTRA contest winners 2021
One year Fido service contest (October 2021) Click here (Highlight to read) First Name Last name...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! Account suspended
Hello Fido, I have received this link: http://rebrand.ly/Fido_Verificationbut when I open it, it seems to be a risk page. Deceptive site aheadAttackers on iris.alakmalak.net may trick you into doing something dangerous like installing software or rev...
Resolved! Suspend my Account
Hi I am outside Canada and I have an agreement Plan with Fido. I am paying for both device and Internet/calls? How can I suspend my service from overseas to avoid paying the whole amount and how much will it cost?Even I want to pay for the device. Th...
Bill complaint
Issues with Fido and their support ....orsered huawei touchpad following a free promotion. It took 3 months to get the device with me having to follow up. They didn't process the order their end. after 2 hours in store and countless calls it was reso...
Disappointed experience with Fido
Add a line for the 1000 min long distance policy by the end of 2020 - the operator acknowledged all is set up. January bill shows $300+. Had a live chat and the chat guy doesn't recognize the policy on the new line and REFUSE to refund. Disappointing...
Worst ever experience with customer service and supervisor
I had two lines with them and I called them to cancel one and leave one. The kept it on my file and suspended, and charged me. When I spoke to them they said there are no notes, which means they don't trust their customers and think they lie, but the...
