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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24058 Views
  • 0 replies
  • 8 likes

First bill

I got my first bill of $119 which includes the monthly charge from 8/25 to 9/25 and one-time charges and credits. I found out I they had charged my for an additional $85.62 aside from the first bill and I just can't find out what I was charged for. I...

skk4 by I'm a participant level 1
  • 674 Views
  • 1 replies
  • 0 likes

Group message not working

Hello I have an iPhone 12 running on iOS 16.6 (just updated). I recently travelled to Europe and used an International eSIM. After returning from my trip and switching back to my Fido primary SIM my group message which includes non-iPhone users has s...

Roxfin by I'm a contributor level 1
  • 2335 Views
  • 5 replies
  • 0 likes

20GB for $44 (39 for auto pay) on NEW lines

Looking at the plans and I see this price plan for $44 for the 20 GB plan and think it would be a good switch but it's only on NEW lines added... I currently use a BYOD for $60 for 20GB so to take advantage I would need to cancel my current number.Wh...

Boya_Ashtear by I'm a participant level 2
  • 1311 Views
  • 3 replies
  • 0 likes

payment

In Ontario...waiting for new card.Can I pay my bill (due today) with a personal cheque at a kiosk?