General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Resolved! Filing a Complaint

I want to file a complaint about a recent call to 611 to ask for support. Her name is Diksha and I talked with her on Dec 1, 2022 at around 7pm. I had got a Pixel 6a phone on a deal. I was paying $10 per month and the customer support staff. And my p...

Resolved! Fido Roam - How receiving calls work?

Hi everyone, I'm a small business owner and receiving calls is critical to me. I'm about to travel to the USA and I am planning to purchase Fido Roam for the trip ($12 per day)I've never done it before so my questions are:1. Can my business contacts ...