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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Client Care
Hello, I have an account and called your client care line today. It directed me to pick a time and wait for a call. I chose 2:30 and they never called. Later in the day I figured I would try the live chat agent. I was waiting 3 hours for an agent and...
Adding data to a talk & text plan
I know I can call or message fido totally to customer service to ask but I was wondering if I switch to a talk & text only plan, would I be able to go online & add some data for whenever I need it?
Scam call
Has anyone received calls from someone claiming to be fido, stating that your service is being terminated immediately
Is there a Canada/usa unlimited calling plan
I cannot find the changes i need to make to my plan to include USA unlimited calling... I had it before with Rogers and mistakenly thought I still had it when I switched to Fido.
Overage charge does not match what agent sees on their end
I was asked to submit this photo here for proof that my account shows $5/100MB for data overage charges. The Fido agent sees $15/100MB on their end which is what they are trying to charge me for which I was never notified of.
