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Call backs

mdvanbers
I'm a participant level 1
I'm a participant level 1

Why is there never a call back when scheduled.  No call at all.  How does one get in touch with an actual agent?

2 REPLIES 2

hchapman3
I'm a participant level 2
I'm a participant level 2

I agree. It is a dismal situation. I can't understand why Fido isn't on this. They will loose customers.

Hi @mdvanbers , if you don't or can't wait for a callback,  please reach out to fidosolutions on Twitter or Facebook and request assistance through private message. That may suit you better.