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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24041 Views
  • 0 replies
  • 8 likes

Resolved! Credit Limit Monitoring

Hi, I am a new Fido customer. Since I am a new customer, I am young and had no credit score when I opened my account with Fido, they put a CLM on my account of $300. I was able to add 2 lines on my account. I want to add 2 more lines, but because I h...

DavidW by I'm a participant level 2
  • 5632 Views
  • 4 replies
  • 0 likes

Bill increase

MY BILL JUST WENT UP BY 41%   I get through to a robot or this stupid page, I will be cancelling my service. Terrible provider, sneaking this through. terrible service

Keith911 by I'm a participant level 1
  • 556 Views
  • 1 replies
  • 0 likes

Promised discount was not applied on bill

I received a call from Fido winback team and was offered a plan for two line that sounds interesting to me and I agree to switch my provider. I later call customer care and they verified that plan details are added in the notes and I will get the dis...

Worst experience

I have been trying to contact the Fido customer service for months. Never been able to talk to a human being. You don't even have an email address and have not responded to my messages on Facebook or Twitter. I was charged 110 dollars for two consecu...

Afaan by I'm a participant level 1
  • 681 Views
  • 1 replies
  • 0 likes