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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Fido XTRA’s Earth Week Contest (April 21 -...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
How to stop PAPER bill
Hey there, I am for some reason receiving my fido bills in the mail. My preference is set to online bills, but I am still receiving the mail!!! How do I stop this? Thanks
Poor service from Fido
I am very upset with Fido as I was told that I was able to add a line to my account and then I call back the next day as they told me I would have a tracking number in my email as well as a email stating that my phone was shipped and now they aren't ...
Bad behavior from escalation officer
Fido team reached out to me 2weeks ago and offered free tablet with $5 plan, I accepted with credit check done. Upon nonreceipt of the device after 2 weeks called CS team and enquired. Understood that request was not raised. Requested to do further i...
Payment notices
hi, why do I keep on getting notices about a payment that was paid on my credit card . i am in the USA , this week I get early calls from Fido and than they hung up, why? mis this a reminder to $?
Resolved! Pre-authorized Chequing
Setup Pre-authorized Chequing payment on 6 April and the payment due today. Will the payment go through automatically today? Am I suppose to see the payment from my bank account right away today? As i do not see anything so far, not sure if the Pre-a...
