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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Is there a way to view the winback deals?
Is there a way to view the winback deals? I was just trying to see if it was worth coming back!
Resolved! TAX INCREASE
I noticed my bill went up by $3.36 this month, I didn't get any warning that my base price was going up from $58 to $61 dollars. Doesn't Fido usually let your customers know of a rate increase?
I would like to transfer my SIM card to an eSIM.
Hi, I would like to install an eSIM on my new iPhone 14 Pro, coming from an iPhone 7. However, transferring isn't available on this device. Is there a substitute way of obtaining a QR code? Also, how much will it cost, and can I get it online without...
Filing a Complaint
Hi , I would like to file a complain against the Fido , as I got a deal as returning customer for me and my spouse from Fido.I came back to Fido as customer representative also confirmed that I will get the deal for me and my spouse for next 24 mont...
I need to reactivate my account
I'm currently out of Canada, I need to re activate my suspended account to receive a very important and urgent text. I’m very frustrated that I can't get help from live chat. Please help ASAP. Thanks!
