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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Discount

Hi I was wondering how to get my discount on my phone bill, because I work for a Walmart I know that we get discount on are phone bill?

Rubirei by I'm a Participant Level 1
  • 2110 Views
  • 1 replies
  • 0 likes

Resolved! Cancel credit card

How do I remove my credit card from Fido so I will not pay for a refill on the yearly payment plan? I want to stop paying for my plan that expires soon.

brooklyn1 by I'm a Participant Level 1
  • 405 Views
  • 1 replies
  • 0 likes

Resolved! DEAF accessibility

I have been hearing impaired subsequent to surgery and an injury since 2014. I wear hearing aids. I recently developed severe hearing loss (profound). August 13, i no longer hear words, just sounds. I have registered for many services through my cell...

Deaf75 by I'm a Participant Level 1
  • 323 Views
  • 1 replies
  • 0 likes

Price match

Does Fido price match for BYOP plans? I see some providers are giving a less price with better plans as well.

chao123 by I'm a Participant Level 1
  • 245 Views
  • 1 replies
  • 0 likes