OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. For a list of 2022 winners...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Help me to understand tax formation
Hello everyone!Happy new year I recently bought iPhone and fido sim card together from Ontario province and am living in Alberta. I have received the first bill which includes the amount of the device and my plan with 13% tax as per Ontario taxation ...
Resolved! How to reset fido voice mail access code. UPDATE!
How to reset fido voice mail access code. This thing doesn't work.Alternatively, you can use our self-serve menu by dialling 6-1-1 from your Fido phone or by dialling 1-888-481-3436 from any other phone:Press "1" to use the self-serve menu.Press "3" ...
Validation team
I've been trying to teach the validation team for 2 days...I've spent over 5 hours on hold. This is completely UNACCEPTABLE. In order to upgrade my phone I need to speak to them first and the agent told me she can't promise the same deal will be acti...
Getting charged full price for phone upgrade ?!
I upgraded a phone during the black friday deals which was $17/month after a bill credit ( instead of $41/month ). I am looking at the bill and I am being charged the full price. I can't get in touch with anyone like last time something happened. Not...
Boxing Day and processing time.
I decided to upgrade my iPhone from the XR to the XS max. On boxing day the phone was selling for $1.00/month and I thought it was great. Therefore I decided to upgrade it. So, I waited to get a confirmation about my pending upgrade then I see they a...
