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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24007 Views
  • 0 replies
  • 8 likes

Thanks again

Hey guys , to wanted to take a minute to appreciate that you charge along with all the carriers in Canada the most outrageously high operating costs for mobile services to Canadians and take every possible opportunity to charge even more outrageous p...

Resolved! Scam Calls

Got my new phone 2 days ago. Suddenly the scam calls started.Seems strange they ALL come from a Rogers/Fido registered number.What's going on there...

Wayner by I'm a participant level 1
  • 6699 Views
  • 7 replies
  • 0 likes

Resolved! Phone paid Fido still charging

 I bought an Iphone and financed it with Fido. The phone was paid for Sept/2021. I expected to be notified, as I was with the last phone I purchased with Fido, but the loyalty department says that this is not done any more.  Fido owes me approx $600....

Bev67 by I'm a participant level 3
  • 4008 Views
  • 12 replies
  • 1 likes

Resolved! Credit Limit Monitoring

Hi, I am a new Fido customer. Since I am a new customer, I am young and had no credit score when I opened my account with Fido, they put a CLM on my account of $300. I was able to add 2 lines on my account. I want to add 2 more lines, but because I h...

DavidW by I'm a participant level 2
  • 5504 Views
  • 4 replies
  • 0 likes

Bill increase

MY BILL JUST WENT UP BY 41%   I get through to a robot or this stupid page, I will be cancelling my service. Terrible provider, sneaking this through. terrible service

Keith911 by I'm a participant level 1
  • 533 Views
  • 1 replies
  • 0 likes