OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Missed winback call
I missed the winback call, is there a way to get them to call back? Calling the number doesn't work.
Resolved! Cancel order
I would like to cancel my fido order. Purolator informed me, that the order was out for delivery early in the morning so I stayed home from work as I didn't want to miss it. Waited all day and no delivery. I can't do that again so need to cancel m...
Resolved! $150 credit on phone
Anyone else bought an iPhone 12 Pro in December 2021? Did you get your $150 credit? Because I am getting the run around, clearly this was false advertising. Sadly I was not able to do a screenshot because I called Fido after purchasing and the agent ...
Resolved! Paying debt
Hello Fido, I left Canada and cancelled my sim last year. Fido sent my debt to NCRI for collection and now it ended in Affinity Global (on behalf of Rogers) with interest adding up everyday so I have some questions: 1. I see that the balance still ...
Resolved! Extra ROAMING chargers from Fido, always extra roaming charges
I just went to the US for the weekend. I opt out the Fido Roaming for my phone, becuase I have it active on my Wife's phone and I disable the data on my phone and did not allow roaming on my phone, but still FIDO is charging me $7.99 for a data messa...
