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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Call backs
Why is there never a call back when scheduled. No call at all. How does one get in touch with an actual agent?
Payment
So by mistake i have made of payment of 89 dollars 5 minutes go how can i get refund
Poor Customer Service
Got my first bill today which is for 2 months and its missing auto payment discount for both when I signed up at the activation time. Contacted Fido Live chat today at 6:30 pm and as per rep discount was added but date was not updated in the account ...
Inability to complete phone upgrade on website
Anybody else having trouble upgrading their phone on the website? I've been trying for two weeks and it keeps crashing right after I pick the plan, saying "something when wrong, try again in a few minutes". I called, and the operator told me there wa...
How much the speed of recommended plan?
Hi. How can I know the speed of the recommended plan on compared plans? Why the speed is not mentioned? Thank you.@Fido @fidocat
