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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Poor Customer service!
I have been a FIDO customer for close to ten years. Two days ago I contacted FIDO's impersonal customer service and arranged for a "call back" Ttonight at 7:00 I recieved a text from FIDO at 6:30pm reminding me of the call back and telling me that I...
Reduction of 50 GB to 31 GB during 1s
Please explain me about reduction of my data without any use. It shocked me!!!
Resolved! Didn't receive Refer a Friend credit
Hi,I referred my friend last December, and when I contacted the Fido team about the credit on April 2023, they told me that it is under investigation, and till now no response. How can I avail myself of this credit? Can someone help?
Setup Service Fee
Does Fido still charge the setup fee if you port your number or only a partial charge for the amount of plane you've used. Already regretting switching from bell. A 60 dollar fee on a 40 dollar plan that I wasn't even informed about.
Bill Issue
Hi,I am a new student to canada , I bought a fido sim prior to visit canada and it was postpaid. We were informed that you will get 30 days of period, if you don't like the services or you facing any issue for which you want to cancel the line then y...
