Hi there, I spoke with an online chat agent briefly on 11/25/2023 in regard to the current Black Friday deal. I provided information like my name, email, address, etc. in the pre-chat survey and made it as far as submitting information for the pre-au...
Some extra information: I was able to cancel the services he signed me up for after calling in and finally speaking with a rep after an hour. I asked to speak with a supervisor afterward to speak about the chat agent Michel, but I waited on hold for ...
