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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
eSIM Card not recognized by my iphone
Hey Fido Community, Lost my previous phone which had my SIM card in it, so I suspended my Fido service. Contacted Fido and they charged me 10 bucks for a new SIM card. Received the replacement SIM card and reactivated my Fido service. Fido sent me a...
Worst service ive ever seen
Fido is the worst company ive dealt with. They have been extremely rude and disrespectful whenever my wife tries to do anything with the account. Just today when she questioned why they decided to cut our internet with no notice or reason they just e...
two plus two equals five
Billing is a complete disaster. I closed my account the same day the billing cylce starts. 3 days later I get a bill (created the day before the cylce, so it obviously is for the whole month. To avoid having to go through extra months paying and get...
Resolved! Cancellation of contract. Help is needed!
Good afternoon, I am receiving invoices for my room. I'm not in Canada and won't be able to go back there. Can I cancel my contract? I also have no way to pay. Before leaving, I visited the office, they told me that when I leave, the SIM card will no...
No call backs
Tried to get hold of live agents to discuss current plan. Scheduling a call back time but doesn't work. Please HELP!!!'
