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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Data usage Fido Calculation is more than what my phone tracks.
Hi,I have received a notification regarding my over-limit data Usage asking me to get extra coverage or accept the extra charge.I have 10 GB of data on my plan and normally use about 3 GB of it. I have set up my phone to track my data usage. My phone...
Issue with Number Porting from Virgin to Fido – Incorrect ESN/MEID Error
Hi Fido Support Team,I’m reaching out for assistance with an issue I’m experiencing while trying to port my number from Virgin to Fido. Here’s what happened:I initiated the number porting process and entered the IMEI number of my Virgin SIM as reques...
Resolved! Hide my caller ID
Hi there,I'm Farid and I had a question. When I call someone that does not have my phone number, for him/her my ID is visible and I don't want my ID to be shown and even my parents. If you can please guide me how can I do this? And by hiding my calle...
AFTER CHANGE THE SERVICE PROVIDER, FIDO SENDING ME THE MOBILE MONTLY BILLS
Hello team, I terminated my services with Fido Canada and switched to a new provider. Despite confirming the cancellation process, via phone and the representative confirmed the closer and can see it on my ACCOUNT PORTAL, but I continue to receive m...
Available offer. Tagged in green. Offers for new and existing customers. February 2025
To begin, Fido customer service is appalling, not nearly as bad as Bell, though not far behind. Chat specialists and the chat feature are absolutely useless, and often more than not, CSR's are rude, and pressuring, or copy paste no poops given attitu...
