General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24104 Views
  • 0 replies
  • 8 likes

Fido changed my plan price without notification.

I got a promotional plan last Dec and have been paying around 38 dolllars each month ever since. last month, they charged me 44 dollars. Online chat agent told me there was a price increase for everyone and confirmed that there has been notification ...

YouKnowWho by I'm a participant level 2
  • 322 Views
  • 3 replies
  • 0 likes

Resolved! FIDO does hard check credit score without customer consent

Hello everyone,  FIDO DOES HARD CHECK INQUIARY IN YOUR CREDIT SCORE WITHOUT CONSENT - BE FULLY AWARE OF THIS.   Let explain my story:   On Tuesday Nov 12, 2024 I received a promotional phone call from FIDO, they offered me a deal, so I decided to tak...

Lizbeth-cvv by I'm a participant level 2
  • 439 Views
  • 2 replies
  • 0 likes

Resolved! Fido has checked my credit score without authorization

There is a hard inquiry in my credit account from Fido solution! Fido has checked my credit score without authorization. It has been around 2 months that I have been struggling with customer service! They promised that it would be removed from my cre...

parisa57 by I'm a participant level 3
  • 3849 Views
  • 5 replies
  • 0 likes

Resolved! Is it scam or real?

I received this text on my phone and the number is different from the one usually I received.Is anyone received it too?Is it scam?Thank you   

file_1731977741082.png IMG_7388.png
sup0jess by I'm a participant level 1
  • 422 Views
  • 1 replies
  • 2 likes