General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24278 Views
  • 0 replies
  • 8 likes

Fido over charged without prior notice

My plan was changed without any prior notice (email/message). They just added a small note at the end of previous month's bill and increased the charges without my consent. This is ridiculous and totally frustrating. Changing my plan to some other ca...

vinujohny by I'm a participant level 1
  • 241 Views
  • 1 replies
  • 0 likes

SOS feature on the top right side of my phone

For how many days now that I cannot use my data texting and calling because a "SOS" is showing on the top right side of my mobile. I tried cleaning the sim. Turning off and on my phone many times and working on the setting but to no avail. Please hel...

When is 5G coming? Fido is behind the competition

When is 5G coming to Fido? Both of the Virgin, Koodo even Public has access now. I know its speed limited but its to have access to the 3500mhz frequency which has a lot more capacity. Rogers has this support for the main brand but still not on Fido....

MK78 by I'm a participant level 2
  • 22995 Views
  • 7 replies
  • 3 likes