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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Is phone call from 866-302-3436 spam?
I keep getting phone call from 866-302-3436 saying they are calling from Fido Chinese service department. Is this a scam?
Likewise wants proof of usage with IMEI
U lost my phone and filed claim with likewize. They want proof of usage with device imei on it. I called Fido and rep told me that's not possible and I should send them my bills showing usage. I did that. They declined it and want something with imei...
Setup Service fee
Hi, I have joined the promotion plan and a new phone number on Nov27, 2023 in a Fido store, and I was told that the setup fee will be waived with this package. While I just found that my coming bill has inlcuded the setup fee with 60 dollars which...
How to check data remaining on the semi annual plan?
Hi I'm currently on the semi annual plan. Calling *611 and listening to the voice prompt it's quite hard to figure out how much of my GB of data is remaining because the voice prompt tries to list all the data in MB. Is there a way to dial in a code ...
Disappointed
Charging extra bills for a customer, when asked it's about set up charges.
