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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Wrong email address entered upon registration of my new fido account
Hi, I recently registered for fido black friday deals online and I accidentally entered a wrong email address. What should I do? The registration was successful but I could not register my account since I put the wrong email address. Thanks.
Talked with Rogers customer agent by Fido chat??
Hi Team, Around 12:00, I talked with Fiod agent (not sure from fido/rogers) to ask is there special offer for me. After he/she realized I am loyalty customer, he/she told me he/she will transfer to me the loyalty program to check.Then I waited 1 hou...
Resolved! Fido Charged more than the agent ensured
Hi, I am very distafied with todays incident what happened with me. I ordered a new Iphone 15 Pro Max 256 GB Natural Titanium. Order was done thorough live chat agent. That time agent ensured if I pay $359 as down payment I will get the deal for $...
Fido/likewise is a scam.
I am utterly disgusted with FIDO's scam of a protection service. I just purchased the new iPhone for my birthday, travelled and on vacation the phone was stolen. Fido is choosing dishonestly to not honour my protection plan becuase they claim my phon...
Discount for pre-authorized payment
I am wondering if Fido is offering a digital discount (aka autopayment discount). I heard that there is an $5 discount/month if an user continues to autopayment the month bill.
