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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Inquiry
Hi, I am just wondering. I already paid off my tab balance for my phone , now my question is why am I still getting the same bill amount even after finishing 2 years payment for the phone?
**bleep**ty Customer Retention
Tried to get a better plan to match what I can get with Bell. Wouldn't match the plan. If you are reading this Fido this is your last chance. If not I am switching to Bell after being your customer for over 20 years.
Rest forward call setting back to voicemail
How to rest my s7 edge forward call setting back to voicemail, original set is voicemail:internal, I can't type it in and i try to copy and paste it , and it would say invaild. Now none of missing call is direct to voicemail.
Complaint
Hi, last week I had an issue with my billing I call you customer service and the first agent I spoke to was rude he told me I didn't answer his question and when I ask to speak to a supervisor he said no you can't and went on to tell me I will not ge...
Cannot send text messages but can receive texts
Every time I send a text message either it fails with a orange triangle and says cannot send. I have to retry sending maybe two or three times before it goes through. I've tried sending with Wi-Fi on with LTE on to see if it would help but normally m...
