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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fido payment promotion program || Fido financed device confusions
Hello,I bought my iPhone 13 in November 2022 through Fido's payment program. After payment program promotions, my plan costs $3, and my phone charges are $40 per month, making a total bill of $43 per month. The contract is upto 24 months. Now, I want...
Automatic CC payment and lack of account credit
I signed up, based off prompts from my Fido App, which advised that if I register for automatic payments, I would get a credit applied to my account of $5 per month. So far, 3 months of billing, no credit applied, 3 calls, hours spent on hold and bei...
Curious re credit check and payments
I'm new to Fido and got to wondering, especially after my first bill (paying for one month before I use it as well as the month I did use)... If Fido plans are all prepaid, why the credit check, especially on BYOD? I'm not angry, I just don't get it....
Resolved! International Calling Overcharge
Here is you regular customer who was using fido for last 2 years sending you the message one last time regarding the charges you guys are doing. Stop scamming your loyal customer with the add on or offers which expired every 3 months and then again ...
Final bill data overage fee - how to estimate
I am thinking of porting one line out of fido and would like to understand if I would be charged for overage fee on my final bill. My plan includes 20g data + 5g bonus from a promo. Assume when I port out I used 3g and still have 26 days remaining in...
