Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Can I keep my plan when upgrading my device?
hi , my question iam currently enrolled in fido epp discount through walmart . i am planning to upgrade my device . can i keep the same plan or do i need to upgrade my plan as well .in addition if i upgrade my plan along wiht the device do i still ge...
Problem with receiving the device I ordered
Hello, I bought a cell phone and it still hasn't arrived at my home. I checked the tracking number and it is in the parcel store, I personally went for it. but they ask me for identification. I still do not have identification because I am new in the...
How to cancel account
Hello. I will go back to Korea soon. I want to know how to cancel my cell phone before I go back to Korea. I want to use it until July 30th, so please tell me how to use it. Have a good day
Ported from Freedom
Hi, I just ported my number from Freedom instore last night. The agent said I will get an email regarding my account and the transaction. Still to this morning, I still haven't received an email which is why I can't log into the App/site without an a...
Promotion for returning customer
Hello, a while ago I was contaced for a returning customer promotion. Just wonder if there is similar promotion right now
