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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
$4 BYOD Plan Price Increase
Hello everyone, can somebody point me in the right direction? I received a $4 increase in my plan from $40 to $44. I've reviewed my last 4 billing statements and didn't find any indication or warning about any price increase.I contacted phone support...
Port over to another provider
Hello, I would like to port over one lines of my two lines to Public Mobile. However if I enter my account number to port over my phone number, will it close my Fido account? Please let me know, I would like one line to stay with Fido. Best,
Can I change my phone plan from prepaid to postpayed online
I was wondering if I can change my line from prepaid to postpaid
Resolved! Fido payment promotion program || Fido financed device confusions
Hello,I bought my iPhone 13 in November 2022 through Fido's payment program. After payment program promotions, my plan costs $3, and my phone charges are $40 per month, making a total bill of $43 per month. The contract is upto 24 months. Now, I want...
Automatic CC payment and lack of account credit
I signed up, based off prompts from my Fido App, which advised that if I register for automatic payments, I would get a credit applied to my account of $5 per month. So far, 3 months of billing, no credit applied, 3 calls, hours spent on hold and bei...
