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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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How to access gift card?

Hi, I went through the process of signing up my giftcard but don't know how to access it. Is there a website that holds the prepaid mastercards? Regards,Ethan

dailydmello by I'm a Participant Level 2
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Resolved! Text from fido regarding an account I don't have?

I've received two texts from Fido regarding an account that I don't have, and am unsure as to why I keep getting them? It says an automatic credit card payment was declined, and to update my payment details... At first I thought it was a scam, but it...

JaneM1 by I'm a Participant Level 2
  • 223 Views
  • 1 replies
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Resolved! Cancel line

I want to cancel one line in 48hrs and the other in 2 weeks. Better Rogers plan. Best cost effective way? 

Wilber55 by I'm a Participant Level 2
  • 260 Views
  • 1 replies
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Payment issue

I tried making monthly bill payment using my TD Bank credit card but FIDO declines that every time. I am able to use this card at all other places. Even the credit card bill is also far the maximum limit. Although, payment is successful with my debit...

tarun7 by I'm a Participant Level 1
  • 221 Views
  • 1 replies
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Cant send text or make calls

Couldn't send texts or make calls. Even tried calling 611, but a recorded messg says " you home cellular company has not authorized us to provide you service". Why is that? My phone signal is at 3-4 bars. Please help. I need to make an important phon...

_mppz21 by I'm a Participant Level 1
  • 240 Views
  • 1 replies
  • 0 likes