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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Refer a Friend incident
December 27, 2022, my friend referred me and I signed up for a new mobile plan with Fido. After that , I gave my referral code to another friend of mine to become a Fido customer. I took the steps the Fido agent advised me and signed up to be eligibl...
Resolved! Any option to suspend post paid services for two-three month
I am out of country for at least three months and getting bills. Not able to use mobile number even for banking due to roaming charges. Is there any option to get bank's verification message or suspend post paid services for three months?
Resolved! Getting Chinese spam calls every day (multiple times)!
I've been getting spam calls - automated recording in Chinese mandarine - everyday and multiple times. Most of these calls were from Ontario and today I noticed the numbers starting to come from US and Mainland China. I've been in this situation for ...
Resolved! Didn't receive Refer a Friend credit
Hi I have not received friend refferal reward yet
Roaming charges
Hi allLast month our family went for a. 4 day trip to Montana. I had activated roaming and my wife kept her phone without activating roaming. She did not answer any calls, nor reply to any messages and not even activate her phone. Kept her phone enti...
