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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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3G instead of LTE on iphone SE second generation

Out of sudden my iphone does not get LTE anymore. I tried every step I found here on older posts and nothing seems to work. I Turned off the phone;Changed to airplane mode;removed my SIM Card;My phone is updated;Reset settings. nothing works, I am st...

JM77 by I'm a Participant Level 1
  • 301 Views
  • 2 replies
  • 1 likes

Does fido aimit their promotion?

Hello,I saw there was a promotion of phone on fido website several months ago, so i decided to update my phone. Before it was update, i called customer service to make sure it works. The lady told me its real and i only need to pay 15$ per month(15$x...

Lilas_f by I'm a Participant Level 2
  • 356 Views
  • 2 replies
  • 0 likes

extra charge for calling #2030

I'm fido customer since 2007 but never had this kind of #2030 charges on my bill. this is first time i'm seeing this $4.99 extra added to my bill. this is not acceptable as this call was not initiated. also, we have canada wide call free regardless o...

man4 by I'm a Participant Level 3
  • 327 Views
  • 1 replies
  • 0 likes

International Call From USA

I don't understand this. I got Charged as an outgoing call, but the i went to the amazon website to get them to call me with my phone number and i still get charged. I was technically getting an incoming call as they are the ones calling me. So why a...

xshabx by I'm a Participant Level 2
  • 188 Views
  • 2 replies
  • 0 likes