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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Need help with BYOP plan

I'm hoping one of the good CSRs can hit me up to discuss a BYOP plan for my daughter. Snap chat at school is vital apparently.    Thanks Mike 

Proac by I'm Qualified Level 1
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No outgoing call

Hi, Imam not able to do any outgoing call now...when I am dialing any number..it just saw calling...and then disconnected. While I am able to receive any incoming call. I tried couple of times to switch off phone and then tried again but same problem...

RSK1 by I'm a Participant Level 1
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Call forwarding on home phone doesn’t work

I've had my home phone 3 weeks now and still unable to call forward. I was given wrong information multiple times.  Finally confirmed it's *21*10digit number#Doesn't workTech support made me try **21*10digit number#Then they canceled my ticket saying...

suspension fee and text message fee

Dear fellow fido subcribers,Fido charges you suspension fee for non payment and will tack on your regular monthly phone service charges even when they have suspended your phone service. Does it even make sense?I was on the phone with them for 2 hrs b...

kobrak by I'm a Participant Level 1
  • 261 Views
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Too high phone bill

Hi!   My name is Angelina. I have been using fido since 3 years and before. I had thought I could be complaining. I m pissed of and realize fido is worst .I was using a online calling card to make international calls since long time .last month fido ...

angel24 by I'm a Participant Level 1
  • 234 Views
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