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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! When can an employee of Walmart Upgrade to new phone
Hi I work at a Walmart and we have a special in the electronics that if you bring your own phone you can get a new phone and a good plan. We tried to do that but I am on disability and do not have a credit card and I have not had any other cellphone ...
Resolved! Making payments
how do i make a payment?
Fido is scamming new customers on first bill
I recently received my first bill and I have activated 2 lines. According to what I was sold I would be 20.46$+tax for the first line per month and 34$ for the second line. My first bill cycle was split into partial and full periods. Instead of app...
No Live-Chat Transcript
Hello, I have not recieved a copy of my transcript from Live-Chat for my first conversation with Fido Live-Chat but I have been able to recieve ones afterwards. Is it at all possible to request to resend the first Live-Chat? I have read on the forums...
Prepaid: Register a new Credit card!
Assistance required: Impossible to manage any aspect of one's Prepaid account on fido.ca anymore. Need to register a new Credit Card, and despite name & address matching the account name, when attempting to add via the automated system (611), it tr...
