General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Cancel services from oversea

I moved out of Canada and i cant contact hotline to cancel my cellphone number in Canada. Anyone know how to stop Fido services from oversea. I dont want to rocket my billing even when i am no longer using their services

Broken glass

The glass on my screen is a while, I am paying for the warranty and the cell phone for 2 years. I understand the two warranty options: do you change the device for a new one or do you repair the current device?

I was maltreated and insulted by a CSR (Loveleen) at the Fido outlet at Bramly City Centre

Today I went to get the information about renewal of my plan with Fido but instead of getting anything I was maltreated and insulted by a CSR (Loveleen) at the Fido outlet at Bramly City Centre. So I wanted to talk to the manager there but I was told...