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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Re:

I'm currently in a BYOP plan and found something better and cheaper than what I am currently paying. Will I have to pay any downgrade fee for getting a cheaper BYOP plan?

callme3000 by I'm a Participant Level 1
  • 186 Views
  • 1 replies
  • 0 likes

Resolved! Bill waiver

I had 875$ for long distance calling, I missed the change in the plan and canceled 1000 mins free calling option. Will it be possible to get my bill waived off or do I need to pay complete amount of 1095$. Currently it would be difficult to pay the a...

I was charged for 411 and taxi calls I never made

I'm a senior and rarely use my phone.  My bill is usually $28.  This month my bill was $49 because Fido says I called 411 and Taxi a few times.   I've never called 411 or for a Taxi so how did this occur?  If I hit a wrong button on my phone is there...

maryg by I'm a Participant Level 1
  • 285 Views
  • 1 replies
  • 0 likes

Winback offer not applie

Hi, I got an offer from win back team. I agreed to pay the downpayment with the credit they gave me. The contract I recieved is completely different what was promised. I contacted Fido customer care, several times and all the times got the same answe...

Ajay8 by I'm a Participant Level 3
  • 795 Views
  • 7 replies
  • 0 likes

1 bar in my home

Been noticing very poor signal strength at home in whitby 1 to 2 bars. Frustrating as hell not to be able to send sms and mms, the neighborhood area is awful I need to travel outside it to reach 4 ro 5 bars. I have an older samsung A70 and wife an ip...

fireme347 by I'm a Participant Level 3
  • 249 Views
  • 1 replies
  • 0 likes