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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Re:
I'm currently in a BYOP plan and found something better and cheaper than what I am currently paying. Will I have to pay any downgrade fee for getting a cheaper BYOP plan?
Resolved! Bill waiver
I had 875$ for long distance calling, I missed the change in the plan and canceled 1000 mins free calling option. Will it be possible to get my bill waived off or do I need to pay complete amount of 1095$. Currently it would be difficult to pay the a...
I was charged for 411 and taxi calls I never made
I'm a senior and rarely use my phone. My bill is usually $28. This month my bill was $49 because Fido says I called 411 and Taxi a few times. I've never called 411 or for a Taxi so how did this occur? If I hit a wrong button on my phone is there...
Winback offer not applie
Hi, I got an offer from win back team. I agreed to pay the downpayment with the credit they gave me. The contract I recieved is completely different what was promised. I contacted Fido customer care, several times and all the times got the same answe...
1 bar in my home
Been noticing very poor signal strength at home in whitby 1 to 2 bars. Frustrating as hell not to be able to send sms and mms, the neighborhood area is awful I need to travel outside it to reach 4 ro 5 bars. I have an older samsung A70 and wife an ip...
