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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by • Community Manager (Retired)
  • 24141 Views
  • 0 replies
  • 8 likes

Offered plan from retention department never went through

Yesterday after dealing with customer support for close to 4 hours. I was eventually offered the deal for 30gb/$34. The lady was having trouble changing my plan and told me she'd call back in a half hour and the plan would be sent to my email. I neve...

Colli by • I'm a participant level 2
  • 891 Views
  • 2 replies
  • 0 likes

Is There a Way to Find a Cheaper Plan Online?

I came to Canada as a exchange student. So for the conveniences I got a phone number at the local area, which happens to be Fido. While I do appreciate the deal I was offered with bonus data, I find that I do not need all 10+10gbs of data at all. In ...

Resolved! my bills goes up and why?

my bills goes up without my approval and i want my old plans back for my two account in fido.  I just notice on my bills goes up to $133, because both my account they increase the bills up. Before it was $72 /monthly. I don't know why and there was n...

rowell by • I'm a participant level 1
  • 1269 Views
  • 1 replies
  • 0 likes
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