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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24111 Views
  • 0 replies
  • 8 likes

Resolved! Fido Charged more than the agent ensured

Hi,    I am very distafied with todays incident what happened with me. I ordered a new Iphone 15 Pro Max 256 GB Natural Titanium. Order was done thorough live chat agent. That time agent ensured if I pay $359 as down payment I will get the deal for $...

farjna by I'm a participant level 1
  • 823 Views
  • 1 replies
  • 0 likes

Fido/likewise is a scam.

I am utterly disgusted with FIDO's scam of a protection service. I just purchased the new iPhone for my birthday, travelled and on vacation the phone was stolen. Fido is choosing dishonestly to not honour my protection plan becuase they claim my phon...

syMm1234 by I'm a participant level 2
  • 2000 Views
  • 3 replies
  • 0 likes

Discount for pre-authorized payment

I am wondering if Fido is offering a digital discount (aka autopayment discount). I heard that there is an $5 discount/month if an user continues to autopayment the month bill.

pkc456 by I'm a participant level 2
  • 5803 Views
  • 4 replies
  • 1 likes

Offer help

Hi, my current plan is $67+3/month but I am actually charged $50 every month due to credit I get it seems: So I only have to pay 50 + taxes. Now my question if I change my plan to this:what will I have to pay for this?

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Resolved! Documents required for Phone purchase

Hello Fido Community!   I'm looking for some help! For a long while now, i've been trying to purcahse a new phone on Fido with the 2 year contract. I tried to purchase the IPhone XR around a month ago, but I couldn't buy it because they've asked me t...