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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23669 Views
  • 0 replies
  • 8 likes

Resolved! PRE-AUTHORIZED

Hello, ok so my plan is automatically credited to my credit card. But before the payment date (they charge it in my cc July 2 or after) I paid my bill July 1st manually using my debit card. It shows zero balance but in pre-authorized card shows pendi...

Chuchi1017 by I'm a participant level 2
  • 541 Views
  • 2 replies
  • 0 likes

Fido xtra

Tried to redeem free icecream offer at Dairy Queen on 4th July '23.Printed out the redeem offer which had eight digits.However the store outlet accepts five digits only so could not use the offer and ended up paying for both the orders.Further could ...

ahtke by I'm a participant level 3
  • 354 Views
  • 1 replies
  • 0 likes

Resolved! Roaming

Hiii  I will be traveling to the United States OR overseas and I was wondering how does it work and how much does it cost as well???  Thank you,

Credit check - unauthorized

I decided to switch operators, and choose Fido. I paid some amount on spot, and they gave me sim to switch. But next day I have seen that they made credit hard check, though I didn't apply for any financing, phone or anything else. And also I was not...

IraKhris by I'm a participant level 2
  • 484 Views
  • 2 replies
  • 0 likes