General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24016 Views
  • 0 replies
  • 8 likes

Winback fraud

I have moved to another provider, and then I got phone calls. Winback offered better deal. So I switch back to fido. When I see the bills, it is different from what I was told i also received an email with copy of the deal that i am going to get.I ha...

H0888 by I'm a participant level 1
  • 665 Views
  • 1 replies
  • 0 likes

Resolved! US Roaming

Hello,  I was in US /NYC for ~12 days last month, and as per roaming I was charged ~$12 per day, which is acceptable, but I was NOT able to make calls to either Canadian numbers, or the any cellular number in India, even though I have a long distance...

Complaint Regarding Interaction with Agent Honoré at Fido

Hi everyone,It seems like Fido doesn't have an email or any support whatsoever to receive feedback from customers so I'll write my complaint here.I am writing to express my dissatisfaction with a recent phone call I had with Agent Honoré at Fido on t...

dolcee by I'm a participant level 2
  • 738 Views
  • 3 replies
  • 0 likes

frustation

been a loyal customer  of rogers fido over 10  years .however the level of service has changed .In short it sucks .i have 4 mobile accounts and internet service .my frustation is its been day 4 of no internet service.spoken to numerous agents some go...

lynh by I'm a participant level 1
  • 604 Views
  • 1 replies
  • 0 likes

My phone internet is not working.

I am not able to use my internet on my device which is Apple iPhone 11. My device is showing me an error as per the snippet below. Any help will be much appreciated. Error

IMG-1743.PNG
Vishalcivil by I'm a participant level 1
  • 485 Views
  • 1 replies
  • 0 likes