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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Refund Cheque

I cancelled my internet services back in June and was left with a negative balance. I contacted chat support in July and was told the cheque would arrive in a couple weeks even though i had already waited almost a month. I contacted support again in ...

aquasaur by I'm a Participant Level 1
  • 427 Views
  • 1 replies
  • 0 likes

Express checkout not working

Tried ordering a new phone with plan got to the checkout and clicked  the express pick-up button but wasn't able to finish the order. The continue button would not turn to yellow Any reason why? 

Carkti by I'm a Participant Level 1
  • 243 Views
  • 1 replies
  • 0 likes

Win back call

I was a Fido customer for a few years and had had to leave Fido almost 2 years back  to join Telus to get a good deal. I received a call from Fido from a number ending 9930. They offered a good deal which I wanted to consider, however, I needed to kn...

Matt04 by I'm a Contributor Level 2
  • 1151 Views
  • 13 replies
  • 0 likes