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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Existing customer cannot change plan to $34/40GB?
Hi there,The customer service is outside of working hours right now, so I posted my question here, please reply as soon as possible when customer service saw this message, thanks.The thing is that I'd like to change my current plan to $34/40GB, but c...
How do I remove roaming
Hello How can i turn off fido roaming because they are charging me soo much per month and I am not even using it
34 dollar 30 gig
Im a fido customer and i phoned about the black Friday deals koodo is putting on specifically 34 dollars 30 gig,im currently 5 gig 35 dollars,and the customer service guy said all he could do was 45 for 40 gig which is too much gig and money,he then ...
Resolved! Fido Roam - Period for Daily Charge is Unfair
I think the current Fido Roam set-up while abroad is a rip-off for customers in that the "daily" rate in the destination is valid each day only until 11:59 PM, regardless of when one starts using the service that day. The daily rate should be valid f...
Want to file a complaint with a live chat agent
I had a really frustrating experience with one of your team members while trying to change my plan. A few things really bothered me:1. The person I talked to made this comment, "You have $X per month, right?" It felt like they were making a dig at my...
