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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24115 Views
  • 0 replies
  • 8 likes

Resolved! Promotion Discount added or removed

Hello Fido WorldI am new Fido user and my plan is $34/-. It goes to $29/- if I do auto pay. After adding auto pay I received this email which added auto pay and removed auto pay?So what is my final bill ? 

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Porting to Fido

Hi there, I just ported my number from Koodos but im unable to pick up the sim card until tomorrow. Will there be any complications?

dudees75 by I'm a participant level 1
  • 631 Views
  • 1 replies
  • 0 likes

E-Sim Won't Load

Having problems with e-sim loading. New Customer, successfully loaded e-sim with "temp" numberPhone number finally ported over, but now unable to activate e-sim Get following error message: Subject code: 8.26Reason code 3.8Have erased all prior e-sim...

Badger51 by I'm a participant level 2
  • 771 Views
  • 1 replies
  • 0 likes

Phone upgrade with plan change

Hi, I have encountered ever-going issue when I choose a phone upgrade. Phone has been chosen and the monthly was selected and when it comes to the option for data and text, it suddenly keep loading the page forever. I have tried multiple times within...