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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
SMS Security
More of a rant than a question. How can fido possibly justify in this day and age of account takeovers, Sim swapping and all the other nefarious things that cyber attackers are up to, sending an SMS message with an exclusive deal that is linked throu...
How can I keep my current plan while upgrading my device
I'm a longtime user with fido for over 8 years, and I nearly upgraded my phones with Fido financing program every 2 years. It was just last year when I upgraded my last phone from fido. This time when I was about to do so, Fido only offered me the op...
Resolved! Fido Cancel Contract
Hi,I'm a student and i would like to cancel my fido contract.It has been 3 months now and i had been giving out $40-52 monthly.I would like to cancel my contract, would there be any fee for it ?
Resolved! Charged more than once
I paid $122.54 yesterday, why am I being charged again?
How to replace lost/failed phone via SIM change when traveling
I have had a phone fail when traveling, which can cause big problems when banks insist on verifying transactions via SMS. To avoid future problems I take an old/spare phone with me with an unactivated Fido SIM card in it. I was told in the past, and ...
