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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Please don't wait pickup email and just call pickup store. Otherwise, your phone will be automatically cancelled.
Unpleasant Experience with Fido Phone Upgrade ProcessI recently applied online to upgrade my phone as an existing FIDO customer, specifying a Pick-up Store for collection. Following the online application, I received an email from Fido with instructi...
Resolved! Wifi Calling worked & stopped working
Hi, I am using an ulocked iphone. I just swithched to Fido yesterday from Rogers, and I gave my IMEI to the rep. I successflly activated Wifi Calling, and it worked for a couple of hours. Then it was turned off some how, and when I tried to turn it...
Is there anything wrong with the customer care services?
Tried to contact the customer care services these days for my new Fido accounts, but couldn't get anyone for help, neither Live Chat nor Phone call. What happened to Fido????
Signed up on BF deal and was told no $60 setup fee
So yes, when the rep got my order through, they stated that the $60 fee would be waived and yet I just received my confirmation email for my account and it lists that same fee as $60 with no -$60 indicated anywhere. Should I be expecting a hard time...
Resolved! Web-to-sms gateway
Hi, Just wanted to confirm. Do we need to enable web-to-sms gateway in Fido simcards/number or does it come by default? If needed to enable, how to do it? Thanks
