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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Endless Transfers and Miscommunication Nov 17th 2023
I'm really disappointed with my recent experience with Fido's customer service. All I needed was to reactivate my phone after traveling, but it turned into an absurd game of hot potato between agents. First, I was connected to Sheralyn, a Fido Specia...
Why is Fido's live chat so bad?
I dread contacting Fido. The Live Chat function is horrible! The user has to keep watching the screen because Fido forgot to add the Chime. Stupid ! The agents takes 1-2 minutes to reply after each response. Fido wants its customers to be staring at ...
Unacceptable Credit Check by Fido - Serious Concerns from a Long-Time Customer
I am writing to express my profound dissatisfaction and disappointment with a recent experience I had with your customer service, which has significantly impacted my trust in Fido.A few days ago, driven by curiosity, I reached out to inquire about th...
Account keeps getting suspended by mistake
Hello, I am very disappointed in Fido for always suspending my account without any tangible reasons. this is the third time the account is suspended and anytime I call, they will say it was a mistake but they keep suspending it. this is terrible expe...
Resolved! Desactivar Roaming
Como desactivo El Roaming international no quiero que SE active ya tuve la experiencia se activo solo y ni siquiera lo ocupe y me hicieron cargos por El solo hecho se salir de pais
