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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Cant send message with fido. Error 2.

Hi everyone! I just got a new phone last Friday, and it is my first time with Fido, switching over from being with Roger's for years. My texting was working perfectly thst first and second day and every day after that I am getting a message saying "C...

Jenxox91 by I'm a Participant Level 3
  • 2253 Views
  • 9 replies
  • 0 likes

BANGO

yes for the last three months i was billed for this unauthorized billing. i do a lot of call to fido and directed me to bango so the Google and i did it bango only base on my number but i didnt get any notification that i purchased any at the play st...

anthonysman by I'm a Participant Level 1
  • 2399 Views
  • 7 replies
  • 1 likes

Ordered an iphone13 pro max on September 28

Hi, I ordered an Iphone 13 Promax on September 28, a month ago but have not heard anything from Fido. It has been a month since I ordered the iphone. I dont know waht I should do? Could anyone help me with this? Thanks

Somayeh12 by I'm a Participant Level 1
  • 283 Views
  • 2 replies
  • 0 likes

Error 69

I keep getting "Fido error 69" when I try to send a text message to anyone,not just one contact/person. However I'm able to call but not text message and is very annoying.What is this?A also tried removing my Sim card still same issue.Thanks

kmilo26 by I'm a Participant Level 1
  • 491 Views
  • 1 replies
  • 0 likes