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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Virgin and Koodo price match
Hello: The promotion on my plan is coming to an end on Jan21. I am looking to continue if FIDO is willing to match what the competitors are offering. Let me know if I have to reach out to anyone at FIDO to negotiate. Thanks Sayvari
Why fido customers should go to another service provider
I have been a fido loyal customer for 12 years with three lines. I have no contact and always I buy my phones in full. My bills are paid 20 days before due day. I have never missed a payment. Yes you safely can say I am one of fido Ideal customer. ...
Resolved! Poor customer service.
I have been a long time Fido customer. I even left for Telus once and came back but their customer service is horrendous. I used their lackluster "Ask Jack" platform and had a terrible experience. Once I connected with an actual agent, after all the ...
Elyas Ganjavinia
Greetings and congratulations on the beginning of the new year happy New Year I’m [Elias] from Iran with phone number subscribe to Fido company. I am happy to meet you and become a member of Fido company I get a lot of emails from you about non-payme...
Bad experience
I have been a loyal customer with Fido for almost 8 years and guess what!! when I got late to pay for few days, they charged me 235$ and they won't wave it.I am really disappointed and thinking of changing the company after 8 yrs. Thank you
