Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Getting a new number
Hi I want to change my phone number. Does every thing remains the same, like will my contact list be deleted or keep as it is and will my conversations on chats be deleted. Rhanks
Pay Fido bill with an international card
Hi there, I left Canada last month but I have to keep my fido number for some reasons. Now, I'm going to cancel my number by the end of this bill cycle. Can I pay my last bill with my international debit card? and how? Please advise.
Cancel data plan but keep device financing
Would I be able to keep financing the remaining balance of my devices with fido but cancel my data and services so I'm only paying my financed phone
Cancellation
Hi, I want to deactivate my Fido sim
SPAM TEXT MESSAGES WHY FIDO DOES NOT HAVE 7726?!?!?
I am getting blasted daily by spam text messages, it's gone crazy. Called FIDO and they said they cant't do a thing an no they don't have 7726 to report spam to like Rogers does, WHY NOT?I've been with FIOD for over 15 years and this is the first tim...
