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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Report to 7726 failed
My wife got a Phishing sms message about an overcharge refund with a link to click. She is smart, and didn't click on the message. She texted me a screenshot because her phone is on my account. I forwarded the screenshot to 7726. After a while it kic...
Resolved! My Experience with Fido
Terrible experience. Added three lines for my staff in September 2022, cancelled 1 line in November 2022 (kept 2), then withdrew the last two middle of January 2023. I asked for blocked international long-distance when activating in September and was...
Not getting all MFA codes, and most sms from contacts
Have same number since 2008. Sms worked fine until 2018. Back then only certain contacts didn't work but now it's nearly all of them. Plus I don't get the MFA codes from my bank, Canada revenue agency and even from my Google account, yet I have a Goo...
Misleading prices from Fido rep
I received a text message from a Fido representative at 618 Sheppard Ave W, Toronto saying that I was eligable for an upgrade. I responded saying i was interested in an iphone 15 pro. He responded saying the price would be $25/ month as long as we r...
