General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

Resolved! India calls show unknown number everytime

Guys,I've a situation : everytime I call friends/family back at home, India, instead of showing up my number, it's showing various invalid irregular numbers to them each and everytime just like a VOIP call or so. Any idea on this ?

EswarYadav by I'm a participant level 1
  • 150 Views
  • 1 replies
  • 0 likes

Resolved! Suspicious of being affected by a scam

Hello, today I got a call from a number of Maryland. the guy told me his name is John. however, he told me that since the Rogers or Fido has increased their monthly bill for every clients, they're trying to lessen the cost of every clients. for pulli...

Azmin by I'm a participant level 1
  • 142 Views
  • 1 replies
  • 0 likes

Unable to cancel account

I came as tourist to Canada, for three months. Back in may 2023.First of, I visited a shop of Fido in a mall of North York. The guys there told me that I can select one of the options and it will automatically will be cancelled after 3 months of use....

Resolved! Set up service fee

The website says "pay no setup service fee when you activate any device online", I purchased a byop plan, and got charged with the set up service fee. Will i get that service fee refunded once i actually acitvated the sim in my phone?

Arvalledor by I'm a participant level 2
  • 13611 Views
  • 29 replies
  • 0 likes