Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unable to get OTP from India, State bank of India on my fido number
I am unable to get OTP from State bank of India, Chandigarh. Please help in finding solution for this.
Clarification on Fido roaming
All the threads I've found seem to be rather old and out dated. I was hoping to get some clarificiatons on how Fido Roam works today: When you start using a roaming day, does it last 24h or actually end at 11:59 Eastern time as specified in the FAQ? ...
Removing a Family Member from Family Plan
Hello,I have a family plan and in February 2022, their phone plan will end and they're moving to a different provider. They are using a phone I had to provide (I signed, my credit, etc.) with their own number.I have searched and not found an answer h...
Resolved! Changing providers, balance transfer
Hi, If I change providers and have a balance for the cost of the phone that gets added to the monthly fee (+$33), will that also transfer automatically to the new provider? Or would I have to pay the remaining cost of the phone in full? Thank you,
Add mobile phone to existing internet account
I have an active account for my internet service that I log on with my email address.Ho do I add my mobile phone to this account?
