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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Roaming Charges too high?
Fido's overseas Roaming packages are too expensive.Meaning each time I travel, example to Europe, I end up having to buy a European Sim Card.Which works out to be 1/10th the cost per day of what Fido charges.If I go to Europe say for 3 weeks, ...
Unable to port, unable to use account, unable to cancel!!
New customer, signed up online few days go. Been trying to port number from current provider. It is stuck online and porting support has been unreachable. Waited on hold for 2 hours, 30mins, 30mins and currently on hold for 80mins. How does one g...
Does Fido leak my personal information? need explaination from FIDO ASAP
I am using fido for 7 years. All good first 5 years. starting from last year, crazy amount of fraud spam calls made to me almost everyday. and today a this dangarous fruad happend to me. 18884813436 I believe is the real Fido CX service number, this ...
Backordered devices
Ordered 2 new phones last week. New account. Agent said phones were in stock, shipping 2-5 business days. Today I get an email they are back ordered and could be 4+ weeks! Not happy already. Called and they said oh give it couple of days it may chang...
Collections, Paid but not updated on credit bureau
So, I had an outstanding balance of around $2000 last 2019. I did have difficulties around that time as I was in busy school and barely made anything from my job. A collection agency named CBV Collections under TPH legal services had threatened me to...
