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Our place for general support posts about Fido.
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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Suspend account

I'm going to abroad for two months so I'd like to suspend my fido account. What should I do?

GraysonHan by I'm a Participant Level 1
  • 427 Views
  • 1 replies
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notification payments

If anyone has been with or has bell services.  Their bill statement has an area where you can notify them that you made a payment.  Why doesn't FIDO have and or is it because fido enjoys sticking it to their clients in additional fees? I'm so sick of...

ikm by I'm a Participant Level 2
  • 222 Views
  • 1 replies
  • 0 likes