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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23578 Views
  • 0 replies
  • 8 likes

Voice Mail: call date, time

Hi,Standard practise when listening to a voice mail message was to hit '5' after the message was done and the caller's number, time of call, and date of call was read out. In doing that today, I only get a phone number. Did something change where onl...

sprocket999 by I'm a contributor level 1
  • 275 Views
  • 1 replies
  • 0 likes

Winback offer never received

Hi there, I have received a call from Winback team and they offered me plan for 3 lines and confirmed i will receive an email and also sims via mail. It's been over 3 weeks and nothing at all received. Anyway to talk to winback team? Thanks

aman_sethi50 by I'm a participant level 1
  • 244 Views
  • 1 replies
  • 0 likes

Very bad experience, wrong offer but no help

I left Fido because their price wont go down even i tried to contact CS couples of time. Once i switched to another carrier, Fido Winback team called and offered me a better price. So,  after we talked couples of time over the phone (i asked question...

lisahou by I'm a participant level 2
  • 644 Views
  • 3 replies
  • 0 likes