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Our place for general support posts about Fido.
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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Not able to view usage

Hi team,  please help me in this. i am not able to see my usage getting below error usage details not avavilable, try again later 

keerat by I'm a Participant Level 1
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  • 1 replies
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Dishonest staff at the Fido store

Let me tell you my story. Today I walked through the Fido Store in Banff. I told the staff that I saw a data plan online, which is the 4GB data, and talk and text plan with a montly fee of $41. I showed him what I saw online with my phone. He told me...

Carol_bee by I'm a Participant Level 1
  • 297 Views
  • 1 replies
  • 0 likes