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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Issues with Fido billing
Hi Everyone, I moved from Virgin, to fido 2 years ago. At that time they promised me a monthly fee of $203.42 guaranteed for 18 months. Within 2 months. - My credit card had been billed(without consent) over $500. When I called back they had me run...
Black Friday order got cancelled
I was waiting the ready for pickup email but received a cancellation email instead. I placed an order to upgrade my phone and plan during the black Friday sales and choose to pick up in store. I received the confirmation email and the instructions sp...
Resolved! plan
HiI hope I did righ way but anywhere I am fido client almost 19 years and I paid in this period so many big number bills .Now I am retaired and for me must planing any penny.I had offer from other company for 30$/month with more than enough GB.May re...
Skynet wireless how they dupe people
I went to the Fraser street store in Vancouver. The girl at the store sold me an I phone 14 and a 60 dollar per month plan. The handset charges she communicated were 15$ total bill should be around $85 per month inclusive of taxes. Then I signed a bu...
Voicemail for deaf customer
I am a deaf person on Fido plan. I'm sorry I went with Fido now because their customer service is awful. I have tried to connect to online agent, because it's the only way Fido gives you to contact them at all, and each time I have given up after wa...
