General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Re: Live Chat

Hi i want to freeze my account.because I having to go back my country.please can you stope all servers.

Reverting a Plan Changes. Why isn't this a thing?

I need to rant and hope for some guidance. I've now seen that this is a fairly common mistake many people have made. Myself now included.When you make changes on a phone plan online, Fido does NOT display the entirety of the changes being made and it...

Resolved! Porting back to Fido

On Nov 1st, I ported to Rogers from Fido. Is it possible to port back to Fido or do I need to wait a min number of days before I'm allowed back to Fido?Thanks