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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido has lack of accountability and transparency issue
I activated my lines with Fido on boxing day from retail store. When I did not recieve my contract in email as promised I call fido to confirm details of my plans, as store was not answering phone at all and my wifes contract showed something fishy.F...
Extremely poor customer service.
I recently switched from my previous provider to fido on a bring your own phone plan, unfortunately for me my phone led screen broke and blacked out leaving it entirely unusable. I went to 3 different Fido locations to try and find a solution, hoping...
stuck on setup
I thought I was. done when I wondered why my phone hadn't made any noise all day. It's not registered on the network. I open my Fido app and log in. I go to my line and look at phone tab, it wants me to set up an esim likely a result of the added lin...
Website and InApps plans and Live Chat don't load up ?!? Where are all the plans?
Anyone getting the same problem? It's been weeks now that all I get is a loaging screen when I try to get the plans list on the website (from my two phones but also from my different PCs with different browser brands) and from the Fido app itself (wh...
Can’t change number
So I've changed my Fido number in the past thru the app. I just go click number I want to change then pick a new number and confirm. However, for the last two days I wasn't been able to do So. When I click confirm there is a red box with a message sa...
