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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! Bill waiver
I had 875$ for long distance calling, I missed the change in the plan and canceled 1000 mins free calling option. Will it be possible to get my bill waived off or do I need to pay complete amount of 1095$. Currently it would be difficult to pay the a...
Talk in spanish
What store in Durham region talk spanish
No Network in India
It's been a week since I landed here and my Fido sim is not able to connect to any of the local networks. Date of issue: Since 04/Aug/2021 Device: Samsung Galaxy Note 9 Things tried so far without success: Speaking with Fido Chat Support to confi...
I was charged for 411 and taxi calls I never made
I'm a senior and rarely use my phone. My bill is usually $28. This month my bill was $49 because Fido says I called 411 and Taxi a few times. I've never called 411 or for a Taxi so how did this occur? If I hit a wrong button on my phone is there a wa...
Data Roaming scam
I purchased a dual e-sim iPhone (from Fido) because I was getting frustrated with the roaming charges when I go over seas a few times a year. Not only am I forced to pay $14 a day but I do not get service. I purchased a new iPhone specifically becaus...
