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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24146 Views
  • 0 replies
  • 8 likes

Resolved! Need another line set up, have new iPhone 4s locked to Telus

Our family currently has two lines and I would like to set up a third for a child. We have an iPhone 3S, locked to Fido, on a Fido account, and a 4 unlocked on a Fido account. We now also have a new 4S, locked to Telus. I would like to use this phone...

Jonibean by I'm a participant level 2
  • 3292 Views
  • 3 replies
  • 0 likes

Resolved! "Register as an Account Holder" doesn't work

Hi Guys,   Has anyone sucessfully regeistered as an account holder?   Support tells me that I have to register as account holder to view bills online. When i filled out my account number and postal code from Register as an Account Holder in My Accoun...

GarryWong by I'm a participant level 1
  • 2517 Views
  • 1 replies
  • 0 likes

Resolved! SMS/Call history

I want outgoing sms and outgoing call history. As i restore my iphone i lost many important contacts . Is there any way to have history ??   ***Edited to add labels***

Khaira307 by I'm a participant level 1
  • 2784 Views
  • 1 replies
  • 0 likes

Roaming charges and texting

I'm looking into purchasing an Add-on of travel/text when I go to the U.S. for the weekend.  The package has 40 minutes of roaming, and 100 texts.  If I leave my phone on am I charged the roaming minutes?  Or are the 40 min roaming minutes for actual...

hthr32 by I'm a participant level 1
  • 1840 Views
  • 1 replies
  • 0 likes

Resolved! Prepaid Refilling

Hi there, It seems rather a silly question,but it is natural for a newbie! I have a prepaid account on Fido.I purchased it for the first time with $100 voucher. Now the due time is a few days ahead(one year passed). If I refill my account prior to du...