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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24318 Views
  • 0 replies
  • 8 likes

WRETCHED Customer Service - Hold Abuse & Call Back lies..

After more than two wasted hours, here is a list of incompetence and abuse received by customer "care" specials...and a tip for others:First, my favourite - the just enter your number and we'll call you back lie. After being told I'd have to wait 10 ...

Allan23 by I'm a participant level 2
  • 2141 Views
  • 1 replies
  • 1 likes

Slight Time Difference Correction?

I've got my basic phone set to use the network time, but it seems to be about one minute or fractionally more than the time others on different networks get, or the time I find on my computer, using a North American time setting network. Sure, it's n...

JusMe by I'm a contributor level 1
  • 6448 Views
  • 9 replies
  • 0 likes

Resolved! Scam from +923342788172 - $50,000 prize

Hi  - an FYI to folks out there who are FIDO customers - got a call from +923342788172 from a person who spoke very bad English and who claimed I had won $50,000.  They knew nothing about me - only that my number was a Fido one...     Just in case yo...

Dreyfe by I'm a participant level 2
  • 2626 Views
  • 1 replies
  • 0 likes

Resolved! Very Poor cell reception in sturgeon falls

I have been with Fido now for a few years changing from Bell.  I changed because of the poor cell reception in cetain areas a was getting around lake nipissing.  In the most part i am getting better cell coverage on the rogers network but BUT in Stur...