General Support

How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

How do I connect my Nokia smartphone to my internet/wifi

Resolved! Wifi Calling in US - Phone switches to "No Service"

I'm travelling in the US and trying to take advantage of Fido Wifi calling. It works great in Canada, but while in the US this is what I'm experiencing on my iPhone 6s (with presumably the latest carrier update as I updated it a few days ago); - Ph...

Resolved! do i get additional charge if i receive incoming international calls?

hi i have a 20$ monthly plan and my friend from philippines called me a while ago using his phone. i dont know if i get extra charge for receiving calls from international calls. do i get charged for that and how much is it? please i really need your...