Prepaid Refilling

Reply
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Prepaid Refilling

Hi there, It seems rather a silly question,but it is natural for a newbie! I have a prepaid account on Fido.I purchased it for the first time with $100 voucher. Now the due time is a few days ahead(one year passed). If I refill my account prior to due date,the previously remained balance will be automatically transferred or cancelled? Thanks in advance for replying me back.

 

 

 

Accepted Solution

Re: Prepaid Refilling

Hi esfandiyar2002,

 

Sorry for the delay in responding to your post.

 

I wish to confirm that your balance will be carried over if you refill your account before the expiry date. You would only lose the balance if you do not refill by the expiry date.

View solution in context
Flag this to a Moderator
Message 1 of 2
1,378 Views
Highlighted
Community Manager
Community Manager
Solution

Re: Prepaid Refilling

Hi esfandiyar2002,

 

Sorry for the delay in responding to your post.

 

I wish to confirm that your balance will be carried over if you refill your account before the expiry date. You would only lose the balance if you do not refill by the expiry date.



Flag this to a Moderator
Message 2 of 2
1,337 Views